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March 2024 by Courtney Guthrie
I have been going to Ulta for almost a year now for my wax with Violet who is amazing! Yesterday I had my wallet stolen. So I called to ask if they were able to look up my Ulta credit card to charge it to that because literally everything including my debit card was stolen so I’m waiting on my new cards to come in through the mail. They put me on the phone with the manager who had an attitude with me from the get go because I stated my wallet was stolen and I had no money and just wanted to see if they could charge my credit card by looking up my account. If they couldn’t I wanted to reschedule. The manager said “ well Kelly is going on vacation so you can’t reschedule” I was taken back because well I don’t see Kelly I’m booked with violet who I’ve been going to for a year now. She says well oh ok we can cancel for you. Ok well I wanted to reschedule but with that attitude I will take my money else where. Sorry my wallet was stolen she didn’t have to treat me like I’m scum with no money. East York I will not return. If you don’t want to work with the public get another job!!
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March 2024 by JimmyAnn Gladfelter
At times it was hard to find a staff member but when I did find one, they were very helpful
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March 2024 by Alexus Stouffer
Kelly is the BEST!!!!!! Lamination, wax, and tint! Check out my before and after ❤️
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January 2024 by Cora Ream
I've been Kayli's client for a year now and I'm OBSESSED. She always nails what I'm looking for and she has great conversation. 10/10
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December 2023 by Sonia Singh
Great selection.
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December 2023 by Leah Barnes
Kayli at the salon did a FABULOUS job on my blonde highlights. First time with her and she went above and beyond, even stayed later with her shift to finish. If you’re a blonde girl and want a stylist who can do the job and do it well, Kayli’s your girl! Great job, babe!!! ♥️♥️
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October 2023 by Wanie Bee
Great customer service! There are plenty of store products. The store is clean and neat. The manager actually manages her location. She assures the customers are satisfied before leaving the store. I'm completely satisfied with this location.
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July 2023 by Barbara Poland-Waters
Ulta has a wide selection of cosmetics, hair products, perfumes abd more. They also are a Happy Returns location, and I was easily able to return items I had purchased online from other companies.
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July 2023 by Monalisa Rivera
Hi. I have been a customer for years at Ulta I had a bad experience at their salon I got my eyebrows waxed last week and woke up with my left eye swollen. Shut almost ant red. With the skin burned. So I called in and spoke to manger and immediately he said I had an allergic reaction it was a burn not allergic but he finally agree to give me a refund so I went in today. And. He asked me if I seeked medical attention. And kept stressing that it was an allergy it was very embarrassing there was alot of ppl around he already said to refund. My money. When we spoke on the phone. ! He was very pushy and rude. Like he was a doctor or something I have never had a reaction have done my eyebrows lots of times there. It clearly was that the wax was too hot !
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May 2023 by Catherine Zeranski
I went into this store to purchase a few hair are items. I was unsure of what to purchase but Katie was able to help me. She recommended an amazing heat protector for my hair that truly smells amazing and was so kind the entire time. I missed her name so I called back, and makayla answered the phone and was able to give me all the information I needed. Both of these girls were such an amazing help words cannot even describe. Of course I will be back tomorrow :D
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May 2023 by Abby Mooneyhan
Kelly did my eyebrows at the Benefit Brow Bar and she did an amazing job!! She took me as a walk-in and she was so nice and helpful. She even gave me other makeup recommendations. Total hype girl. Highly recommend her to do your brows!!
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April 2023 by Corina Brooks
I always have a good experience when I go to Ulta everyone is so friendly and always willing to help. If you need any make up tips or even to get your eyebrows done this is a great place to go.
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March 2023 by Kaitlyn Over
If you plan on getting your hair done by the east york ulta, do not book with Kaylee. She butchered my hair. I asked for longer wispy bangs that blended into the curtain bangs I already have. I even showed her a reference picture and i said verbatim “this is what I want”. She cut my bangs two inches above my eyebrows and straight across. They don’t even blend with my curtain bangs. If you want a good hair cut go somewhere else. I want my 10$ and 30 minutes back.
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March 2023 by Dom Renee
I’m allergic to the sun, and have allergies to preservatives in cosmetics. I’ve been to Ulta before, but thanks to Patrick I now have a clean sunblock and face moisturizer. Patrick was knowledgeable, efficient, and overall AMAZING. He listened to my needs and knew exactly which products to recommend. I can’t thank him enough! All of the products have agreed with my skin thus far. They’re all lightweight and clean; Supergoop (purchased for face & body), and Beekman 1802 Goat Milk Skincare Kit.
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February 2023 by Scatter Washy
I went to Ulta today for the second time ever and I was helped by Sierra. I was nervous because I was not sure where the product was located that I was looking for and I had no idea which shade would match. Sierra was very nice and helped me to pick out the perfect shade for my skin tone and I am really happy with the way the product matches my skin tone perfectly. Thanks Sierra!
