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July 2025 by Stan B
The rooms were great the beds were great the front desk service was great the breakfast was not so great, we have stayed at other Wingates and this one was sub par on their breakfast the hot breakfast was not so hot the eggs were cold along with the sausage links that they served every day and they didn't keep the breakfast filled but seemed like when they ran out they were out no matter how many guests they had one disgusting thing was the yogurt instead of individual servings they had one big bowl not even sure that would pass a health inspection it was such a let down after the nice rooms good beds and good front desk service not sure I would stay here again because of this.
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July 2025 by Marcia Bang
Room was very clean, and hotel. Staff was polite and efficient. We would stay there again.
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June 2025 by Jean Jacques Decroix
check in late evening
Pam was very helpful
Room.as expected
clean and well equipped
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June 2025 by Ellen F
Simple, clean, convenient hotel. EXCEPTIONAL staff - am staying here again because of their stellar service. Pam was very helpful and accommodating. Lisa helped with a local shopping request. Housekeepers are delightful. Breakfast is plain, entrance is a bit tricky to initially locate. Price is great.
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June 2025 by JC Hoffman
Little older facility but clean. Wasn't so sure night one as the entire place and second floor smelled heavily of pot. Apparently the pot smokers were only here one night of the stay so rest of nights was fine.
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June 2025 by Samuel Williams II
I have stayed here 3 weeks so far and I like it.
I wish they give a monthly discount. As I will for 4 maybe 5 months.
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June 2025 by Kenneth Ashby
Very clean and comfortable
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June 2025 by Erica Roop
Decent place to stay, location is not the greatest. It was a nice night for my daughter and I. Beds were comfortable. The amenities in the bathroom were good! We were able to come in and wind down and get ready to rest quickly and the beds were nice.
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May 2024 by Judy
Rooms were nice, people were friendly and helpful front desk help and housekeeping as well.I had noisy neighbors and they quickly moved me to another room no problem. They have a fitness center as well. There was a problem with the business center but staff gladly printed out documents for me. I would definitely come back againNoteworthy details: Rooms immaculate. Public gathering areas as well very clean. Nice hot breakfast 7-9. I will definitely come back again
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May 2024 by David Robinson
The staff was great. Close to a lot of places. Very convenient location. Thanks to Matt and Matt for handling that situation I had.
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May 2024 by Gina Palermo
We started off our experiences on the wrong foot. There was hardly any parking so we needed to park in the back and take all of our bags. There was only one lady working at the front with a line of people waiting to check in, we finally get to the front and fill everything out when we were handed a form for our vehicle (license plate) and we were in a rental. I told her I didn’t know it and We kindly asked if we could take our bags up to the room and I would run to the car and get the plate number. The lady at the front named Amanda said “no you need to go now” we explained it was in the back and we just wanted to drop our stuff off and she rudely responded “no”. Let me go ahead and mention that I am also pregnant. So I walk back to the car to get the license plate and when I return she had already started helping the family behind us. The man gets the same form and says to Amanda “oh I only roughly know the license plate number” to which Amanda responds right In front of me “oh just write something”. This is when I asked for her name. Do NOT stay here if you want to be treated with any sort of respect. This is the worst customer service I have ever received.
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May 2024 by George Taylor
Rooms: Nice room very cleanSafety: Safe and quiet
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May 2024 by Rosa Maria Constante
Perfect night!!! The place was clean, the service was awesome and the location superb!!
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May 2024 by Liberty Burton
If I could give negative stars I WOULD! I called before to make sure the pool was working as we only booked to have a small weekend get away, the woman advised me that it was working. We get there & the hot tub had a huge wood slat over it under construction, the room the pool was in was freezing & the water was even colder. The 3rd floor where our room was smelled like extreme body odor, carpets were filthy, & the bathroom was not cleaned properly from the previous stay. GM refused to resolve the issue in any way & did not even offer a blameless apology. WOULD NOT RECOMMEND!!!
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May 2024 by Sable Flame
4.5 star should be my rating, but not an option. Hot tub inoperable was a big letdown. Weekday breakfast was disappointing because it had way options (due to staff shortage) than the weekend breakfast, which was fully staffed, stocked, and kind of awesome. Especially since their were so many kids for a dance competition staying that weekend.Curtains in the room could use more easy coverage. The pillows were meh.Staff was stellar! If you want full maid service , extra pool towels, or pictures taken, then ask. Because the staff are very friendly and helpful. Staff, when experiencing a slow point, will ask to be of service, which is a high-level hotel behavior.We were dressed for a special night out, and the staffer made and sent pictures to us that were way better than ours would have been.Infused cold water in the lobby at all times is also a higher level of service.Hotel was easy travel to all the weekend adventures we planned for our York mini vacation.Rooms: Clean and functional. Lots of extra space in the king room.Nearby activities: So many outdoor self guided walking ?♂️ ?♀️ art tours!Business center great resource to get needed tickets printed. ?Safety: Feel like the weirdness of the driveway into the property makes for a safer stay. Staff was attentive and solicitous of our comfort when possible over intenteraction with a live-in guest was observed. It was OK, as our family has special needs individuals too, and it was good and appreciated that they checked in with us. If the situation were reverse, then this staffer seemed like they would be kind and firm in redirecting of attention to appropriate levels elsewhere.
