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March 2024 by xinrui liu
black heart
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February 2024 by Jeremy D
The iPhone case is 69 dollars on apple.ca. They are selling 80 for those. Man
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January 2024 by Linda Blackwood
Hi, I had a great experience at Rogers yesterday when I purchased a new phone. Jeff, The Assistant Manager was very knowledgeable and patient with my questions, He did everything to set me with the new phone and he is very friendly and puts you at ease. He made sure I got the best deal for me. He is the kind of experienced Tech guy you want, great service Jeff thanks!
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January 2024 by Qi Sheng
I had a fantastic experience at store.thanks to JP.JP was incredibly patient and helpful throughout the process of setting up our plan. His expertise and willingness to assist made the entire experience smooth and comfortable.
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January 2024 by Raman Kaur
I went to the store today and STORE MANAGER J.P was there i ask any deals going on for 1phone 15 pro max and he clearly said no we dont you come there a month ago as well . I said so what if he come month ago and you check now . He was not willing to do that for me and i felt so bad at the store . Please take this into the consideration and staff is very bad and we never get what we dont they just want to us pass easily whereas that is the only season for rogers to make sales more .I hope they are checking the feedback and reviews
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January 2024 by Akshat Mehta
Best serviceAndrew
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October 2023 by Yusuf Khan
Really good customer service, dhara and Andrew were really good and really knowledgeable
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September 2023 by Girl3
I was purchasing iphone that day and was talking to rogers becoz agent there told me that i have to call customer servive in order to portin my number first of all they didnt helped us that day when we were literally getting phone from them.. second of all, Harjot kaur so called manager there told that we cant stand there in store and talk to rogers customer service and my friend told its not a part of the policy. Miss Harjot said that its written in the policy by rogers company itself. Which was all total lie.. but agents who tell themselves managers are not professional and liers out there.. never take help from them… they just want to make commission from the sales put others down for no reason.. very poor customer service and was super rude to me.. dont trust them for anything especially the manager ( Harjot)itself there..
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August 2023 by Ken Lin
Beware ! The representative (from her accent, it's easy to guess where she's from) has a bad attitude. She loses patience easily and tricks the customer that the credit check had been completed, but in reality nothing has been done.Only giving two stars because the manager, Andy, is nice and helpful.
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June 2023 by MAX The Reviewer.
I absolutely enjoyed my experience here. The staff were so helpful, friendly, and professional. Also, the new training expert here from NS is a nice change!
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June 2023 by MAX Rev. (M.T.P.)
I absolutely enjoyed my experience here. The staff were so helpful, friendly, and professional. Also, the new training expert here from NS is a nice change!
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June 2023 by Maximus K.
I absolutely enjoyed my experience here. The staff were so helpful, friendly, and professional. Also, the new training expert here from NS is a nice change!
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June 2023 by Jonathan Gay
Very good customer service; I was doing an online pickup order and they were having issues with activating the SIM card. They had to call their service line and their service line wasn't helpful but they apologized a lot and even though I ended up waiting there for almost an hour, they were very pleasant and gave me a discount for the inconvenience.
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March 2023 by Mohammad Rakhshan
Bought a iPhone 14 with a screen protector with lifetime warranty, it did broke after 3 weeks, and they said you have to go through a website to get a replacement which the website doesn't work at all, don't get fooled with sales peach they give you at the time of sales and their staff are too rude
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September 2022 by Heather Shoemaker
Bhavna and Andrew were so very helpful in solving our problem. Both were knowledgeable, courteous. We would highly recommend Rogers, Charlottetown.
