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February 2024 by ampf kielle
In-store staff are always amazing and are always helpful. BUT..Today i went to return a dinged interior door which i did not notice when i pick up from their warehouse maybe because it was partially covered by a strap.The warehouse manager was being rude from the start and started throwing me accusations that it was possibly me who damaged it and making remarks that i was lying to him, like their staff are perfect and would not damage any of their inventory at the warehouse, as if their warehouse are very organized. And told me they would not replace it because i picked it up from warehouse and not delivered by them to my house.Terrible customer service coming from a warehouse "manager" Won't be buying anything from this warehouse ever again.
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January 2024 by Tim
Very inconvenient hours, not open evenings or Sundays.
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November 2023 by Catherine Arsenault
Great staff
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August 2023 by indu sharma
I have visited this place a lot of times but want to share my previous experience with the patio furniture buy , the senior lady salesperson was very cooperative all the time and we had 3 days gap in between our move to new home , she promised to keep the furniture safe in their stock and we made all the payment and picked on the day of move , thanks to the lady . Recommended
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July 2023 by Edward Hutchinson
The garden center is great, sometimes it's hard to find someone at the back desk for supplies.
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March 2022 by Robert McCarthy
We have been happy with our service from Kent but today was surprised when our new tub was delivered but couldn’t be brought into our home…. I was told it was Covid policy, which I get, but wasn’t informed when we ordered, when they attempted an early delivery and on the several calls setting up this delivery. I think they could have done better in letting me know this as I was not prepared to try and move a tub and surround by myself.
