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November 2024 by Jayden Morrison
The fact that they won't let you use the atms inside is insane. They have a drive through and 1 other atmosphere where u have to stand outside to do your banking.
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October 2024 by Sara
This bank is aweful, I have been with them for 20 years, always terrible customer service, there was never any benefit from being with this bank not even the free movies after collecting enough points is worth being with this bank, I wouldn't never suggest this bank to anyone.
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April 2024 by That Person
It’s like a hillbilly sorority house in there. Don’t bank there unless you’re a local they know or they will be rude, dismissive & unhelpful
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December 2023 by Tracy101
You couldn't ask for a better place to do banking..they are all so helpful and nice to deal with..Thank you all?
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November 2023 by Cathy Mountenay
Waited in line for 15 minutes to be served at the counter, teller was great though.
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November 2023 by Naomi Moore
Either totally incompetent or totally heartless or a bit of both, but they've been absolutely awful and useless to my girlfriend as she tries to get her late dad's estate in order.
I recommend TD over Scotia.
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May 2023 by Steve Fortune
BUYER BEWARE! DO NOT GET YOUR MORTGAGE THROUGH THIS BANK!!!!Horrible Horrible Horrible customer service. On April 11th, we had an issue with our mortgage renewal. Summerside branch wont return my calls or messages on the matter and the contact centre keeps passing the buck to other people. I complained to the office of the president...almost 2 weeks later and still no resolution. If I could give them a negative rating, they would get a -5 stars for absolutely, hands down, the worst customer service from a bank that I have ever had the misfortune of dealing with.
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February 2023 by Tohru Adachi
Either totally incompetent or totally heartless or a bit of both, but they've been absolutely awful and useless to my girlfriend as she tries to get her late dad's estate in order.I recommend TD over Scotia.
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January 2023 by Jashan preet
Waiting since 10am and still haven’t open yet and its monday 10:30
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December 2022 by Евгений Макеев
(Translated by Google) Weird staff. First they told me to bring my passport for cash exchange $. Then they said to wait. In the end, they didn't change. Although during the day the guys calmly changed $(Original)Странный персонал. Сначала сказали принести паспорт для обмена наличных $ . Потом сказали подождать. В итоге не поменяли. Хотя днём парни спокойно поменяли $
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November 2022 by D “L” H
Stop by there today to bring in some change for exchange for paper bills and the staff was friendly. The store was clean and overall a great experience
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September 2022 by darren “Derwood” hitchcock
Stop by there today to bring in some change for exchange for paper bills and the staff was friendly. The store was clean and overall a great experience
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September 2022 by Eduardo Lopez-Fuentes
Have you ever been frustrated visiting the bank and not having the answer to the solution you were looking for?My name is Eduardo and I just arrived in Canada a little over a month ago from Mexico with my family. And we have 3 weeks Living here at Summerside.We just planned our trip here, I started to check the opinions of the available benches. I was very surprised to see that more than 90% were complaints and negative comments.I thought, maybe the Canadian banking system really is flawed, or maybe it's that we only take the time to leave a bad comment when we're frustrated, angry, when we don't want anyone else to have a bad time.Yesterday was different with me.I want to infinitely thank the work, attention and professionalism with which the staff of Scotiabank Summerside acted. At all times they were patient with me, since my English is not good enough to have a fluent conversation, also, in the face of my problem, they were able to help me solve the problem that my account had. They were always friendly. Special thanks to Lydia and Amanda. Sometimes, we as clients do not get the answers and solutions we are looking for, because the staff, up to a point, has limitations to be able to modify or give us information instantly.I think not everything is bad.I have visited Scotiabank of Charlottetown and Summerside on many occasions for paperwork, signatures and questions. And they have always been very kind to me.
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July 2022 by Adam Jordan
Needed to exchange some USD on my way through town. No charge to exchange and doled out the handful of loonies I needed for laundry machines with a smile.
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February 2022 by lovish goyal
Super friendly staff.
