-
October 2024 by Simon Collard
Really disappointed with the customer service. He has a lot of employees on the floor but only one who really knows the products. On a Tuesday at 9 a.m., I was informed that the manager of the flooring department would not arrive until noon!
There are a lot of staff but they are not trained; They are nice, courteous but do not know their products.
It's been two visits in a month that I go to the VIP Pro counter, I wonder what the advantage is because I don't have more service and the prices are the same as the other customers apart from a few items, of this that was explained to me. I buy more than $10,000 per year of materials, furniture, tools in hardware stores, I had the hope of being respected and not having to run around to find a qualified person. Too bad because they have a lot of nice materials but you have to know how to install it. There is room for improvement and my comment is intended to be constructive, I would like to be able to make my future purchases there but it will not be under these conditions.
-
September 2024 by Luc Migneault
Once again inside, I ask if there is staff available for the propane, the answer is always affirmative so I pay for the filling. At the lumber yard I ask for a propane attendant and the wait drags on I end up learning like last time at 4:30 p.m. the attendant left for dinner and at 1:30 p.m. that the attendant left for dinner!
Propane not suitable for your home!
-
June 2024 by Ivan Garcia
Big store they have good prices just customer service is slow and not very personalized but I like it I was looking for a blender they don't have
-
May 2024 by R Bouchard
Pretty much everything we need. Sometimes the prices are too expensive compared to the market and always taken 20 years back for the service and decorations. But we're all okay.
-
February 2024 by jean-yves Vachon
good excellent service ;-)...
-
December 2023 by Jacques Noël
Very good choice of products and very good service.
-
November 2023 by Sylvain Delisle
Absent or incompetent clerk. Expensive when at full price, but worth it when items are discounted. I like liquidations.
-
November 2023 by Audrey Coulombe
Good service!
-
November 2023 by louis-mahieu lamirande
Olivier is the best ?
-
November 2023 by Priscilla Gagnon
Always good service.
-
November 2023 by Serge Fortin
You can find everything there.
-
November 2023 by Robert Simard
Very good service
-
November 2023 by Roxane Fournier (Sw33tDisasteR)
The plants are magnificent! The place to go!
-
November 2023 by bruno harvey
Very good choice
-
November 2023 by Alexandre Mathieu
Beautiful shop
