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October 2023 by andrea goyette
You call customer service and ask to speak to the supervisor, they hang up the line
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January 2023 by Gabriel Bégin Larocque
(Translated by Google) Thanks to Gabrielle for her service, courteous and fast.Thank you!(Original)Merci à Gabrielle pour son service, courtoise et rapide.Merci!
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September 2022 by Mel A
We went to pay a bill and the receptionist told us that they don't have a counter to do it in Montreal and to close our credit card account, open another with another bank and give us so much attitude. wow. I understand why the Laurentian bank is closing branches and cutting staff with their rotten customer service, people will look elsewhere
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April 2022 by Melissa Alvarez
(Translated by Google) We went to pay a bill and the receptionist told us that they don't have a counter to do it in Montreal and to close our credit card account, open another with another bank and give us so much attitude. wow. I understand why the Laurentian bank is closing branches and cutting staff with their rotten customer service, people will look elsewhere(Original)Nous sommes allés payer une facture et la réceptioniste nous a dit qu’ils n’ont pas de comptoir pour le faire a Montreal et de fermer notre compte de carte de credit, d’en ouvrir un autre avec une autre banque et nous a donner tellement d’attitude. Wow. Je comprends pourquoi la banque laurentienne ferme des succursales et coupent du personnel avec leur service a la clientèle pourri les gens vont voir ailleurs
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March 2022 by Jonathan Gingras
(Translated by Google) Customer service is pitiful, you are a bank thief!!(Original)Le service à la clientèle est pitoyable, vous êtes un banque de voleur !!
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March 2021 by Lise Martin
(Translated by Google) Good service, well received! But I deplore the fact that I moved from Pointe-aux-Trembles.I don't have a car, now I have to disturb someone every time to get there!Otherwise 45 minutes by bus to get there and 10 minutes walk from the bus stop to the bank. Round trip it takes me 2 hours.(Original)Bon service, bien accueilli! Mais Je déplore le fait qu'l ai déménager de Pointe-aux-Trembles.Je n'ais pas de voiture, maintenant, je dois déranger quelqu'un à toute les fois pour m'y rendre!Sinon 45 Minutes D'autobus pour y aller et 10 minutes de marche de l'arrêt d'autobus à la banque. Aller-retour ça me prend 2H.
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March 2021 by Benoit Murray
(Translated by Google) a bank that closes at 2 p.m. these delays(Original)une banque qui ferme a 14h ces retarder
