-
November 2023 by francine belanger
Very good service from the salespeople beyond our expectations....and very good brand of boots shoes at competitive prices
-
October 2023 by David Imbeault
We have just visited the Softmoc store at the Anjou galleries and I have some issues regarding the promotions displayed.We arrived and there was no welcome because the associate was alone and the store was full.Our daughters tried each of the shoes that were on sale (15% and 25%), we thought we were getting a good deal since one pair was $80 and the other was $90.Once at the checkout, it was a shock to see the price of $200 for both shoes even though the promotion was firmly attached to each pair.The associate informs me that the price under the shoes already includes the promo, it's completely ridiculous!Everywhere else the promotional labels reduce the price at checkout and you it's quite the opposite, it's completely useless to tell me that there is a 15% discount...We still bought the shoes since the girls liked them but this is the last time we will go to Softmoc.I looked at your website and at least there the prices are clearly displayed, we can clearly see the price before the discount and the price after the discount.In store it really wasn't clear and that's a shame.
-
September 2023 by Zohir F.
Good service!
-
July 2023 by Ryder B.
Good products at decent prices. But store is very small and selection of footwear is too. Difficult to navigate in this locale when it gets busy. Employees are okay; just not very friendly. It took the young girls awhile to acknowledge me when I needed assistance during my most recent visit. A more attentive and smiling staff would be appreciated. Online information regarding in-store stock is also inaccurate based on my experiences. Please remedy this.
-
May 2023 by ssdfsds sdfsdsdfsdf
(Translated by Google) Okay(Original)Bof
-
April 2023 by Ralph Yammine
In General is perfect . But not all stores have same models
-
March 2023 by Isabelle Rivest
(Translated by Google) No reception three saleswomen more concerned with placing their goods, I felt totally ignored ..... yet a little hello would have been enough ...(Original)Aucun accueuil trois vendeuses plus préoccupés par placer leur marchandises,je me suis sentis totalement ignoré.....pourtant un p'tit bonjour aurais suffit...
-
March 2023 by Emmanuel Gina
(Translated by Google) There are quite comfortable shoes good customer service(Original)Il y a des chaussures assez confortables bon service à la clientèle
-
February 2023 by ghislaine forget
Service correct
-
December 2022 by A A
(Translated by Google) Awful service, always unhappy agent “Noemy, the other employee always looks angry and is staring at me!! If I ask a question!!!They close the door in the face of their customers,Don't want to refund my shoe bought yesterday just the day before!! Plus, he treats me like a slave!!!! Customer service cares about customer and supporting behaviors of their employees!!!Place to avoid, are. im professional ..get harassed and insulted.At first very smiling, after the purchase you make another face.(Original)Service affreux, agente toujours mécontente “Noemy, l’autre employé a l’air toujours en colère et me fait les grands yeux!! Si je pose une question!!!Elles ferment la porte aux nez de leur clients,Ne veulent pas rembourser mon chaussure acheté hier juste la veille!! De plus, il me traite comme un esclave!!!! Service à la clientèle s’en fou de client et soutenir les comportements de leurs employés!!!Endroit à éviter, sont. im professionnel ..te faire harnaché et insulter.Au début très souriant, après l’achat te faire autre visage.
-
August 2022 by Sterline Paul
(Translated by Google) Customer service is bad. Let me explain: At the end of February, I went to this branch to buy a pair of Hunter boots that I had spotted on the company's website. There was no one in the store except for an employee standing with his arms folded and looking displeased. He looked contemptuous and arrogant. He didn't seem to want to sell anything. Despite everything, I did not disassemble myself and I returned to the store. This same employee didn't say "Hello" to me and didn't know cared about me while I was looking for my item. I ended up calling him because I couldn't find this article. Still unhappy, he went to get me this item from the back of the store, but couldn't find it. So I left the store, promising myself never to come back!(Original)Le service à client est mauvais. Je vous explique: À la fin du mois de février, je suis allée à cette succursale pour acheter une paire de bottes Hunter que j'avais repérée sur le site de la compagnie. Il n'y avait personne dans le magasin sauf un employé debout les bras croisés avec un air mécontent. Il avait un air méprisant et arrogant. Il ne semblait pas vouloir vendre quoi ce soit. Malgré tout, je ne me suis pas démontée et je suis rentrée dans le magasin. Ce même employé ne m'a pas dit "Bonjour" et ne sait pas soucié de moi pendant que je recherchais mon article. J'ai fini par l'interpeller parce que je ne trouvais pas cet article. Toujours mécontent, il est allé me chercher cet article à l'arrière du magasin, mais ne la pas trouvé. J'ai donc quitté le magasin en me promettant de ne plus jamais y revenir!
-
June 2022 by Ingrid Vela Rivera
(Translated by Google) My good shoes for my feet. There is no like softmoc(Original)Mes bonne souliere pour mes pies. Il n'ya pas comme softmoc
-
June 2022 by Lili Nzo
(Translated by Google) The employees were very helpful(Original)Les employés étaient très aidants
-
June 2022 by Vanessa Bergeron
(Translated by Google) The manager is really nice I had received uggs as Christmas gifts and I didn't have the receipt she did a lot of research for me she knows how to ensure that I leave satisfied with my gift and she is very understanding and very attentive thank you again for everything(Original)La gérante est vraiment gentille j’avais reçu des ugg en cadeaux de noël et je n’avais pas le reçu elle a fait plein de recherche pour moi elle sait assurer que je parte satisfaite de mon cadeau et elle est très compréhensive et bien attentionné merci encore pour tout
-
June 2022 by Julie Vigneault
(Translated by Google) Good customer service despite being busy.(Original)Bon service a la clientèle malgré beaucoup d'occupation.
