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February 2024 by Lalithambigai Lalli
If I could’ve give zero stars for them I will. They just ruined our big event, I couldn’t even get my family pictures from the graduation ceremony that happen once a lifetime event
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December 2022 by Ibtissem Meziane
(Translated by Google) POOR SERVICE, MISLEADING CONTENT, SCAM.I placed an order for graduation photos and to my surprise I received my photos on green backgrounds, despite choosing each background... I called to report what I thought was an error and the person replied that it is normal because they had decided not to put any more funds after November 30th. No mention when ordering on their site. I paid almost $160 for 6 photos, a real rip off. Be careful their site is misleading.(Original)SERVICE MÉDIOCRE, CONTENU TROMPEUR, ARNAQUE.J'ai passé commande pour des photos de graduation et à ma grande surprise j'ai reçu mes photos sur fonds vert, malgré que j'ai choisi chaque fonds... J'ai appelé pour signaler ce que je pensais être une erreur et la personne m'a répondu que c'est normal car ils avaient décidé de ne plus mettre de fonds après le 30 novembre. Aucune mention lors de passer commande sur leur site. J'ai payé presque 160$ pour 6 photos, une vraie arnaque. Faites attention leur site est trompeur.
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September 2022 by Arianne Hamelin
(Translated by Google) Their prices are really too high, $30 for a digital photo?? It is abused. In addition, we do not see the photo well before buying it, so we do not even know if we will be satisfied with our purchase. The least you can do is be able to see what you're buying!! Disappointed that my university chose this company for the convocation.(Original)Leurs prix sont vraiment trop élevés, 30$ pour une photo numérique?? C'est abusé. De plus, on ne voit pas bien la photo avant de l'acheter, donc on ne sait même pas si on va être satisfait de notre achat. La moindre des choses est de pouvoir voir ce que l'on achète!! Déçue que mon université ait choisi cette entreprise pour la collation des grades.
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September 2022 by Kussil Oumedjbeur
(Translated by Google) Disgusting photo quality.Exorbitant prices.Derogatory comments from the photographer.My university made a very bad choice by hiring this company for our graduation photos and I am very disappointed with the experience.(Original)Qualité de photo dégueulasse.Prix exhorbitants.Commentaires désobligeants de la part du photographe.Mon université a fait un très mauvais choix en engageant cette compagnie pour nos photos de graduation et je suis très déçu de l'expérience.
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January 2022 by Maria
(Translated by Google) The photos of schools are not beautiful, very disappointed. The photographer makes comments to the children, regarding their smile and their pose. Instead of giving negative comments, he should instead make them feel good for raising their self-confidence and not bringing them down for their differences. I put a star because we have no choice, I would have put 0 out of 5 instead.(Original)Les photos d'écoles ne sont pas belles, très déçues. Le photographe passe des commentaires envers les enfants, concernant leur sourire et leur pose. Au lieu de passer des commentaires négatifs, il devrait plutôt les faire se sentir bien pour monter leur confiance en-soi et non les descendre pour leurs différences. J'ai mis une étoile parce que nous n'avons pas le choix, j'aurais plutôt mis 0 sur 5.
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January 2022 by Julie Bresson
(Translated by Google) The prices are very high for extremely low quality. They took the photos at my graduation ceremony against a green background. The quality of the photo and the cutting is poor, I expected much better result for professionals. In addition, we cannot zoom the photos on their website, which prevents us from clearly seeing the result before the purchase ...(Original)Les prix sont très élevés pour une qualité extrêmement basse. Ils ont fait les photos lors de ma cérémonie de diplomation sur un fond vert. La qualité de la photo et le découpage est piètre, je m'attendais à de bien meilleur résultat pour des professionnels. De plus, nous ne pouvons pas zoomer les photos sur leur site internet, ce qui nous empêche de voir clairement le résultat avant l'achat...
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January 2022 by AA G
(Translated by Google) First school photo of my boy who has just started kindergarten. The photos are disgusting. His passport photo is 100 times better !! We'll do the photo again on our own if we want a memory that looks good.(Original)Première photo scolaire de mon garçon qui vient de débuter la maternelle. Les photos sont dégueulasses. Sa photo de passeport est 100 fois mieux !! On va refaire la photo par nos propres moyens si l’on veut un souvenir qui a de l’allure.
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January 2022 by Nilesh Matade
Oh my god! These guys are so terrible. They clicked such photos without prepping the kids. My kid in elementary didn’t even feel like bringing it home. Such a disappointment with speq. Comon have some sense SPEQ.!!
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January 2022 by Jaz'Marie's Adventures
Great customer service. Staff are very pleasant and helpful. Great prices and promotions.
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January 2022 by Mell Jackson
Easy website and great print quality ?
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December 2021 by Raphael Ribeiro Freitas
I've bought some photos to be received online and I haven't received any them. I tried to contact customer service and they did not help at all.Please be aware of this poor quality service!
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December 2020 by Ham Younes
Have not good service, I had received the items for my kids and one of them is damaged than I called them, so they don't want to change it ! So i don't order from them in the future any more. :-)
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December 2020 by Shamil “SG” Gret
Honestly, I do not usually submit a google review, but everyone should be aware of how unprofessional and incompetent this company is. If I could give 0 stars I would have! I paid around 280$ for digital downloadable pictures which they charge a delivery fee on top of that too. Delivery for what? They made all the copies available online for download so why charge me for shipping and handling? Not only that, they do not even notify you when the pictures are available. Their website is horrible, I am a software engineer and their site is a mess and hard for end users to navigate. I contacted them later down the line and they wanted to charge me extra for me to re-download my grad pictures. They charge a friend a lower price and charged me a higher price and when I confronted them about it they mentioned it is hard to get my grad pictures from their achieve, but I graduated the same year as my friend which proves they are money hungry thieves that do not care about their service or quality. The support is horrible takes weeks for them to get back to you. I have been requesting for a phone number and nothing was given as well as proof as they mentioned they always send a notification once the photos will be pulled down for achieve. I been asking the same question in 3 separate emails and my inquiry was disregarded all three times. I do not understand why a prestigious university like McGill hired an amateur company like SPEQ Photo. I will be writing a formal complaint letter to McGill to get them removed from convocations completely.
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December 2020 by Elaine Walsh
Brutal. So disappointed with my daughters grad photos. The lighting is awful. It looks like she has balloon highlights on her forehead, nose and cheeks. My daughter says the experience was so quick and impersonal. No mirror to check before. Photo's were scheduled for 8:30am after a holiday weekend. No option to have hair/makeup. Website for ordering is also inadequate. Very difficult to see the photos. Poor quality. My sons school used a different photo studio and the experience there was outstanding compared to Speq Photo. If I could give 0 stars I would.
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December 2020 by Rick Barsalou
I suspect that any review with greater than 2 stars is not from a human being that has actually used their services. Terrible poses. Possibly the worst website I've ever used. One of the two poses was usable enough for a print but I couldn't find any guarantee of how the photo would be cropped (roughly 2:3 original cropping to 4:5 makes a big difference if it's centered, from the top, the bottom, or somewhere in between) . We opted for digital downloads so I could do the cropping myself then send out for professional printing since it's fast, inexpensive, and excellent quality at everyone's favourite warehouse store. We had to follow up with SPEQ a month later to ask where the file was. Was it going to arrive on a CD in the mail? Why charge a $4.29 handling fee for something that is effectively *NO WORK* for them? Glad this is the last year I have to deal with this company.
