-
December 2024 by RathCo Rents
Like all other Scotiabanks, staff acts more like cops than tellers. Wouldn’t let me use the bathroom which I think is insane for how long they kept me there. I hate this bank but am forced to stay. Keep as little in it as possible. Blonde middle aged teller was very unpleasant indeed.
-
August 2024 by Marie V
The staff is very friendly and helpful. Special shout out to Eva who always goes above and beyond to provide the best possible customer service.
-
August 2024 by Djibril Diallo
The team at this branch at 1365 Bd Michele-Bohec Blainville, literally needs a course of common sense
-
June 2024 by Line Huot
Very good service, the employees are welcoming.
-
December 2023 by Gigi Huynh
My mother just lost her husband in August 2023 to a brain tumor very suddenly. They were in love and happy for 27 years.The mortgage is in her husband's name. We were waiting for the death certificate before going to the bank to transfer the mortgage into his name. My mother arrives at the bank with all the documentation. First, the service representative is icy cold in her tone and welcome. It was like she was already on the defensive.We are asking to transfer the mortgage rate that my father negotiated before he died to 1.69%. Some banks, in general, do this without hesitation. Here the lady tells us that since the loan is in the name of the husband and not the wife, they have the right to refuse and put it at the current rate (between 4% and 5%).We ask to see the director. This one, named Angélique Nehmé, receives us with the same coldness. We told him that our financial advisor had mentioned to us that it was possible to transfer the rate of a deceased person to his wife. Angélique tells us that it is within their rights to refuse. She asks us, in an expeditious and urgent manner, if we wish to sign the transfer papers at the current rate.My mother, in all her emotions, gently told him that she wanted to take the time to think with peace of mind. The branch director Ms. Nehmé, in a threatening tone, informs us that from now on they can freeze the account or make us pay penalties.My mother, knowing not to comply with threats, thanks them and leaves with her documents and her husband's death certificate. She gets into her car to cry her eyes out because of the inhuman experience and without the slightest empathy.Our possible actions are:- Complain to the superintendent- Change bank for the loan- Share this experience with you so that you avoid experiencing it too
-
November 2023 by John M
Always excellent service at Scotia de Blainville.
-
October 2023 by John Athanasopoulos
If l was able to give a zero l would only one good employee Eva the rest don’t know what their doing and as for the the branch manager she should be fired
-
September 2023 by Suzanne P.
Why when I go to make a DEPOSIT
at the counter at this location on
Michelle Bohec, always spits out my money. It's really endless, I spend a good 5-8 minutes at the counter sometimes.
I have never had this problem anywhere else.
I live closer to this bank
So that's why I mention it, I already made the remark to an employee.
-
August 2023 by Suzanne Pronovost
Why when I go to make a DEPOSITat the counter at this location onMichelle Bohec, always spits out my money. It's really endless, I spend a good 5-8 minutes at the counter sometimes.I have never had this problem anywhere else.I live closer to this bankSo that's why I mention it, I already made the remark to an employee.
-
July 2023 by mona cara
Excellent service, competent employees!!!
-
June 2023 by jane lavigueur
very nice branch and you feel very good. It's quite young in terms of visuals and way of working. Very technological as a bank. Well done!
-
June 2023 by Jean-Yves Charpentier
Wonderful employee service, attentive and want to help you professionally and quickly, always well received in all departments, the director is very human and professional, always ready to help us and direct us to the right person, I recommend strongly the Scotiabank of Blainville,✨✨
-
May 2023 by Ced Brindamour
Terrible service! They welcomed me, I just wanted to give my change the girl told me I had to roll it, I did it, I arrived 1 minute before I locked the door in front
-
March 2023 by Cubains en liberté Estrella Rojas
Not good services.
-
February 2023 by Jean-marc Chalut
Very disappointed to knock on a barred door on a Monday 3:00 p.m.Google says it's open until 5 p.m.
