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“Very impressed with the service received and the kindness of the lady who helped me purchase a first double mattress for my daughter! Great promotions in addition to fall, I received a mattress cover and a free set of sheets!!! Thank you ?”
“Great selection of products at reasonably good prices. Great warranty of 10yrs comes with matress I purchased which is a bonus! Great customer service. Sales rep took the necessary time to show all options available for my needs, even though other customers we're waiting. Delivery went very well and professional.
Tracking system is very efficient.
Will definitely return in the future. Definitely recommend!!”
9AM - 8:30PM
805-A Bd Arthur-Sauvé, Saint-Eustache
Mattress Stores
“Very pleasant experience, very satisfied, very good service, congratulations to Sylvie Cregheur, congratulations to Nathalie Mathieu, and our two delivery men: M.cerveau and M.muscles!”
“What a professional and very pleasant service with Solange Lajeunesse. We purchased a mattress and she knows her products very well and answers all the questions, without forgetting the tips and tricks for better sleep. Truly a gentle service that inspires confidence
Nathalie Bujokd & Yves Perron”
“This family company is second to none. I received exceptional and welcoming service. My custom mattress for my roadtrek is so comfortable! I highly recommend it.”
2:30 - 5PM 9AM - 12PM
2760 Bd Daniel-Johnson, Laval
Mattress Stores
“In the last 10 years I have purchased 4 mattresses all high end (around 4,000.00$ each) and they all gave me a sore back. I don't have a back problem unless I sleep on the wrong mattress. I purchased the Venti Doubles Sided Organic and oh my...I am having the best sleep ever. I wake up in the morning and I simply don't feel my back. My back is light as a feather!! In addition, I sleep more profoundly, turn and change position way less often (if at all) and don't wake up during the night. It is such a blessing to sleep this well and my body is thanking me for choosing latex. Thank you Essentia. Best purchase of the last 10 years.”
“Sinde Nelson is nothing but someone that build rapport professionally and seamlessly makes you feel at ease on the purchase I see her higher within the organization of sormiez vous in the near future and I highly recommend her abilities in being very professionals”
“Very good service from Martin who explained the different types of mattresses to us, unlike his colleague from Laval who was sleeping soundly during our visit.
Thanks Martin”
“We were advised on site by Valérie, who was cordial and informative, all without bullshit or any pressure. She guided us in choosing a mattress with which we are very satisfied. Matelas Prestige is a Quebec company with a very well organized and unpretentious store. THANKS!”
“Very nice experience with William. He takes the time to advise us well and make the purchase simple. Reassuring for undecided people. Outstanding customer service!
Good price, good discount and good comfort, we find satisfaction at Matelas Bonheur.”
“We shopped at Dormez-vous for a new mattress. We were served by Reda T. He is a fantastic advisor with impeccable service. Thank you Reda for your wonderful advice!”
“Walked into this store, was greeted by Jeffery right away with excellent advise. Didn’t take me long to purchase the mattress , bedsheets, duvet covers and pillows all thanks to his expertise! I strongly recommend coming here and talking with Jeffery and hope to see him as manager soon since I haven’t been severed so well in a very long time! 12/10 service Jeffery !”
“Very good team. There was one in the truck who gave the boxes and the other 2 brought in the boxes in pairs and not alone except for the 2 bedside tables. They put my boxes where I told them. Very satisfied. Big difference between that of November 9 and this one.”
“We visited Entrepôt le Matelas in Laval, and our experience was outstanding. When we arrived, Steve Croisetière was just about to leave and close the store. We were not aware of their schedule. Despite that, he was incredibly kind and took off his jacket to stay and help us. Many employees would have simply asked us to come back another day, but Steve went above and beyond.
He took the time to explain every detail thoroughly! We walked in planning to buy one mattress and left with two, along with pillows and covers. Steve is truly excellent at what he does.
I’m also not sure about some of the negative reviews here. The return policy is clearly printed on the receipt, including the requirement to purchase a mattress cover for protection. Everything was explained to us clearly.
We purchased our mattresses on New Year’s Eve and were told delivery would be on Friday. We assumed it would be the following Friday, but the delivery person actually called us on New Year’s Day, on his day off, to confirm the delivery. On Friday, he called again to give us the exact arrival time. I was honestly shocked that they arrived exactly at the minute he said they would!
The delivery team was very friendly, very professional, and even removed their shoes before bringing in the mattresses. Overall, the entire team went the extra mile to provide exceptional service. Highly recommended.”
“Very nice store! Thank you very much to Elodie for her help and valuable advice, she really took the time to guide me as best as possible!
I will definitely return there for other purchases!”
“I love visiting and shopping at this Urban Barn location. The staff is exceptional—especially Suzanne. She’s always a pleasure to deal with and extremely knowledgeable. Thank you!”
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“Great experience with Louise in Blainville, she knows how to guide us to the mattress that will suit us, knows her product very well and is very friendly. Thank you Louise.”