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December 2024 by vincenzo simonetti
Waiting for over 40+mins to talk to a bank teller. Male bank teller with pony tail walks out of work with a full line of clients to go smoke a cigarette and never came back leaving one bank teller female to take care of all the clients at RBC blainville. Making not only me wait but alot of their clients as well.
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December 2024 by Laeticia
Incompetent. 0 stars!!!!!!
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December 2024 by Mylène Ruel
A girl alone at the counter. All employees still have dinner at 1:40 p.m. She serves us with a hat on her head (unheard of in financial services). To deposit a check it took just over an hour and a half. They had reopened an account that was closed and would not allow me to deposit to pay the fees. Duration of all these problems of 11 months with always more than 1 hour before I am served when I am first in line.
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December 2024 by Chantal Babin
I went to this branch 4 or 5 times for complex requests (inheritance and foreign exchange) and I received 10/10 service.
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October 2024 by Wei Huang
Extremely slow
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July 2024 by suzan algaab
They are very slowly!!I'm waiting for 15min ....and two of the bankers moved away while there is too many people!!but the banker that survice me was amazing ..thank u Rima
Like
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July 2024 by Catherine Borisov
We were in a mortgage renewal file more than 3 months in advance and the mortgage advisor was not in charge, processed the file late and we now have an interest rate of 9.85% while waiting to go through. at the notary next Wednesday. Super complicated return call, we want to speak to the manager, branch director and that is not possible. Service 0/5. If I still had time, I would leave this bank with my 2 mortgages and other products.
Additionally, we had the exact same problem when renewing our other mortgage in March, but we gave it a chance. never again
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April 2024 by FADI AL-JUNDI
They transferred my TAX to a wrong account instead to Revenue Quebec
Very bad service . Many times I went to see the branch manager and nobody is there .
I am really upset . I have to pay extra money as penalties and interest to Revenue Quebec just because of their mistakes
They don’t do enough follow up to solve their mistakes
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January 2024 by CHARLES VAILLANCOURT
Endless wait to speak to a clerk.
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January 2024 by Francine Mitchell
Unable to join by
Phone but
Good service for investments
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October 2023 by sébatien abéguilé
I went at the beginning of October the young man refused to deposit my check I had to insist the director was just behind I didn't know him he told me to go to his office to apologize for the young man's behavior but I said who was throwing he was angry and he was told who had one of this is an employee who refuses to serve it is that we speak with I understood as I had a problem with the woman who opened my account and my scam I told him she is from Quebec name she has just paid such and the woman who refuses to serve I told him of such country name of the same country but he does not want to do anything so he agrees that it is to use this service by being in contact with the customers to get into the profiles customers and SCAMS them on a personal basis and that is to use the RASCIME of you you come from such and such to pay I will not serve you I strongly advise you to go to another branch
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September 2023 by Mélanie Raymond
First, it was a miracle to have an appointment to open a bank account.During the meeting, the lady who took care of us did not even introduce herself, we do not know her name.Very cold welcome, no smile, no conversations, very slow after 40 minutes she told us around 4 sentences….unable to print the documents, threatens us that the account will be closed before even being opened.We left there without any documents etc.Unfortunately we had no choice to open an account at RBC because of our mortgage, but we will not do business for anything elseVery poor customer service
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February 2023 by Miss Bella
(Translated by Google) HORRIBLE SERVICE!!!! GO TO TD BANK. No one answers when you call you're wasting your time talking to a @&$?(( ROBOT!!!!(Original)HORRIBLE SERVICE !!!! ALLER CHEZ TD BANK . Personne repond quand tu appel tu perd ton temps a parler a un @&$?(( ROBOT !!!!
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January 2023 by Michel fos
(Translated by Google) I received bad advice and service in terms of placement. Having started the process last year, I was put on hold several months ago .... I'll come back to you for the rest.(Original)J'ai reçu de mauvais conseils et service en terme de placement. Ayant entamé des démarches l'année dernière , j'ai été mis en attente il y a plusieurs mois....Je vous reviens pour la suite.
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January 2023 by Mishel Saloum
so bad
