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December 2023 by Sean Jardins
The atm's were not working.
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October 2023 by Keith Ct
Very rude staff that will treat you like you’re in the wrong or like you’re trying to trick them even if it’s Scotiabank’s mistake you’re there for. Have had multiple bad encounters here and so have people I know. Also the ABMs are out of order frequently. Do yourself a favour and go to Laval
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October 2023 by Sarkis Torossian
Useless customer service. I spoke with someone on the phone for an appointment , they told me I could go to any scotia branch to resolve my issue. Then when I got there they told me I need to go the laval branch when I live in Blainville so i went there and waited for nothing wasting my time.
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August 2023 by Seer Musician
This branch totally sucks!I came to the branch with an appointment to get my card changed because it was expired. I was rudely told to go in the line despite the fact that I had an appointment with an associate. Then she goes back to the office to chat with her friend. This is horrible customer service.
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July 2023 by Yanick Gauthier
I always have good service here
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July 2023 by Luis C
If you like wasting your time, I recommend coming here ?
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July 2023 by Paul M
horrible service !!
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May 2023 by Christine Angelica
I should have looked at the reviews first. I opened an account. Everything transferred. I had been elsewhere for 20 years. Zero followed by zero. Really sad. I am discouraged.
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May 2023 by Mari Fajardo
Worst bank in the world!! I was defrauded and instead of helping me they took me out of their bank. The lady was also rude to me.
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March 2023 by Nadine Venne
Pitiful service, I can no longer go online because the incompetence of someone sent the new card to the old address, by the way, it's a very secure process!! I canceled my visa card because I can't find it anymore, instead they cancel my debit card, I come to make a purchase, I no longer have any way to pay, I'm still wasting my time calling them to reactivity of my card, WHAT, it tells me that it's not possible, I no longer have access to my money, I live very far from the branch thinking that I could do everything remotely, looking forward to a new bank at the most ...inconceivable!
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March 2023 by Sara Swart
The person we met with (first initial C) did a great job helping us. He was really professional and even helped keep my baby happy!Edit: Reason for 3 stars is there were a lot of delays and the branch seemed understaffed (at the time, but better lately).
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February 2023 by Frédéric C.
Poor service, no help with fraud other than referring me to the fraud department, who leave you waiting on the phone for hours before speaking to you. I left a message with the director and after about ten days, I finally received a return call, telling me that there is nothing they can do and to wait 30 working days to correct the situation!! ! Welcome to Santa Banana.
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December 2022 by Alexander Petrusa
The tellers have a problem understanding transfers from an account to another (both with Scotia), but other than that, I am very happy with the service.
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November 2022 by Antoine Campeau
I only use the counter, never the people at the cash desk. It does the job, but I also had trouble with the deposit without envelopes. They have nice bike racks and the store is close to the bike path
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November 2022 by Réjean Giroux
Incredibly slow serviceNo follow-up over the past year with tax accountNot recommended at allOnly one cashier. With 7 people waiting..Really not recommended
