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March 2024 by Irina Belousova
Never again ! My first and last time! Deceiving customers is sth!!!
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March 2024 by Jay Paradis
Excellent customer service, wide selection at lower costs than many locations.
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February 2024 by Alexandra Lemelin
I do business with them and I always have excellent service from Thierry. He is loyal to the position and offers unparalleled support!Very satisfied with my products as well as the service thank you
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February 2024 by Danielle Simpson
Hello, very disappointed with my purchase.I bought, among other things, a MIKO alcove bath and to my greatest surprise the base of this bath must be cast in a cement base. The seller never mentioned it and there was no indication in store about this installation. If I had known, I would never have bought it. The installation was very complicated and cost me more than the bath. Really very disappointed with the service.
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February 2024 by Lynda
Excellent service received by Marc-Édouard and I found everything I needed at a good price and good quality.
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February 2024 by Denis Harvey
I have just bought for a complete bathroom and there is a lot of choice and good prices and above all I received very good advice and an extraordinary welcome from Marc-Édouard who is very kind and professional and I owe it to myself to congratulate the entire Bain Depot team, it's a great store.Lynda Gemme very satisfied customer.
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February 2024 by Raymond Boridy
The seller Alexandre Boisvert was great with us.He was courteous, patient and took an extra hour after the store closed at 5 p.m. to complete our order. Very good service.
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February 2024 by Stephane Potvin
Very good service and quality of materials. THANKS
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January 2024 by Frédérique Dignard
Very good service and advice. THANKS :)
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January 2024 by crobitaille28
Very good service in store.
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January 2024 by Sébastien Bélanger
We received very good advice at the Bain Dépôt in Boucherville. Very good service and competitive prices.
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January 2024 by Heidy-Alejandra Fournier
Thank you Thierry for your excellent service!Very competent and very good expertise!I refer ?
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December 2023 by Stéphane Martineau
Excellent advice from the start of our shopping with Thierry. Lots of understanding of our needs.We purchased all the materials needed for our renovation at this branchAlso a lot of flexibility on the part of Alexandre when returning a cabinet where the dimensions no longer worked with our project.Thank you to the entire Bain Dépôt Boucherville team
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November 2023 by CL
I GOT FOOLED TWICE, BUT THERE WON’T BE A THIRD TIME. Among the worse customer service experience - I bought the products a week ago on a sunday, on wednesday I called to make a change and they told me the order was already on its way and scheduled for friday, I removed the toilet of my tenant on friday… On saturday, still no delivery. I called at the store and they still cant tell me when it will be delivered or where is my order. They can’t even cancel it… And if they do, they still want to charge me the delivery!!! - It the second tim I buy there. The last time some parts were missing in the package and the customer service couldnt help me. NEVER AGAIN. Their sales people make promises they can’t hold.IN SUMMARY :They don’t deliver on time and they make people waste their time waiting. This affects the schedule of my tenant, the plumber and mine. On top of that, they can’t provide any information regarding the current status or location of my products.
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November 2023 by C
I GOT FOOLED TWICE, BUT THERE WON’T BE A THIRD TIME. Among the worse customer service experience - I bought the products a week ago on a sunday, on wednesday I called to make a change and they told me the order was already on its way and scheduled for friday, I removed the toilet of my tenant on friday… On saturday, still no delivery. I called at the store and they still cant tell me when it will be delivered or where is my order. They can’t even cancel it… And if they do, they still want to charge me the delivery!!! - It the second tim I buy there. The last time some parts were missing in the package and the customer service couldnt help me. NEVER AGAIN. Their sales people make promises they can’t hold.IN SUMMARY :They don’t deliver on time and they make people waste their time waiting. This affects the schedule of my tenant, the plumber and mine. On top of that, they can’t provide any information regarding the current status or location of my products.
