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November 2023 by Martin Nadon
This store has gone crazy!! Way overpriced for the quality. It's been a long time since I bought something from them
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September 2023 by LeDan Pham
Customer service at this store is very poor. We needed help finding some items to try on - no one assisted with sizing, saw us holding items to try on and did not ask us if we needed assistance, or if we wanted to try anything on. They couldn’t bother to help us look for alternatives in store or where anything is. They were just folding clothes in an empty store.As someone who’s worked in retail before, I am quite disappointed with this kind of experience.
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June 2023 by George Henan
This is the worst Banana Republic store. Employees are busy speaking to each other, only greet you when they see you have a few articles in your hand. The worst is when they get annoyed at you for asking what the final price is during sales and then complain about you to other colleagues. Absolutely nobody in this store is friendly and it starts with the manager who should not be in a customer facing role or otherwise be managing employees.I’ll be going to St Bruno from now on.
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June 2023 by Fa Fa
Good welcoming, helpful staff but clueless.
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June 2023 by Howard Wolfe
Lots of nice clothes.
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March 2023 by Chanel B
Often feels like no one even works in the store. A sales associate named Sam was extremely rude when I needed help understanding a store protocol.
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January 2023 by Laura Philippot
(Translated by Google) Coming by chance after having done some shopping in the stores next door, I had one of my worst experiences. As I walked through the exit door, I was caught by the store manager after the doors rang. She asked me if I still had the lock on previous purchases. Responding in the negative, she insisted that I go back to the store to check (out of supposed kindness) if all my items were debadged. Once at the checkout, she took the opportunity to check the contents of the bag and even sneakily check the pockets of jeans bought elsewhere.(Original)Venue par hasard après avoir fait quelques achats dans les magasins d'a coté, j'ai vécu une de mes pires expériences. En franchissant la porte de sortie, je me suis vu rattraper par la manager du magasin après que les portes aient sonnées. Elle m'a demandé si j'avais encore l'anti-vol sur les précédents achats. Répondant par la négative, elle a insisté pour que je retourne dans le magasin vérifier (par supposée gentillesse) si tous mes articles étaient debadgés. Une fois en caisse elle en a donc profité pour vérifier le contenu du sac et même vérifier sounoisement les poches des jeans achetés ailleurs.
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December 2022 by Valeria Trotta
I love the products and I've been a customer for more than 15 years. Today I had a horrible experience in this store. The assistant manager was rude and had a deeply disrespectful attitude towards another employee. I left the store without buying anything and went another store to buy my clothes
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November 2022 by The Balanced Concierge (Lightwalker)
Always ready to help you out.
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November 2022 by Daniel Lavoie
(Translated by Google) Very trendy!(Original)Très tendance!
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September 2022 by Georgina
This is a good banana republic store. It has a lot of the classics you need for work wear.
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July 2022 by Sa Ra
(Translated by Google) Too expensive and not much choice(Original)Trop cher et pas beaucoup de choix
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May 2022 by Suzie Smith
(Translated by Google) A little disappointed with the limited choice of clothes(Original)Un peu déçu par le peu de choix de vêtements
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May 2022 by Maryse R
(Translated by Google) Poor service. We are ignored on each visit, not even a hello! We will now buy elsewhere.(Original)Service médiocre. On nous ignore à chaque visite, même pas de bonjour! Nous allons maintenant acheter ailleurs.
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March 2022 by Nicholas P-H
(Translated by Google) Bad experience as soon as I entered the shop. The counselors were gathered together to discuss and only one person took the time to turn around to greet me. Once inside, I have them no assistance. Once the time to try on my clothes, no one was there to serve me at the cabins. I myself selected my cabin and completed my experience alone. No one deigned to wish me a good day when I left the store. What a poor experience. The service was frankly better at the Banana Republic branch of Promenades St-Bruno.(Original)Mauvaise expérience dès mon entrée dans la boutique. Les conseillers étaient réunis ensemble pour discuter et une seule personne a pris le temps de se retourner pour me saluer. Une fois à l'intérieur, je n'ai eux aucune assistance. Une fois le temps d'essayer mes vêtements, personne n'était là pour me servir aux cabines. J'ai moi même sélectionné ma cabine et complété mon expérience seule. Personne n'a daigné me souhaiter une bonne journée à ma sortie du magasin. Quel piètre expérience. Le service était franchement meilleur à la succursale Banana Republic des Promenades St-Bruno.
