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June 2023 by Mida Awaida Idriss
I love this store! Oussama is always so nice and helps you find exactly what you are looking for! I highly recommend!!!Excellent service and excellent products!
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March 2023 by Alain Degrace
(Translated by Google) Very good service from Yola(Original)Très bon service de la part de Yola
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February 2023 by Michel Beaulieu
Really good place .
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February 2023 by Annie Gagnon
(Translated by Google) Thank you Yola for your good advice, excellent customer service(Original)Merci Yola pour tes bons conseils, excellent service à la clientèle
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January 2023 by Carolanne Martel
(Translated by Google) Terrible experience, I do not recommend!!!! My husband went to buy an engagement ring at this store last month. The agreement was that the enlargement of the ring was free. When we go back there for the measurement, they tell us that they have to enlarge more than 2 points so there will be a fee..When we go to look for the ring after the enlargement, we realize that the ring is much too big. They made us pay for the enlargement since they had to add gold, but in the end, after visiting another jewelry store, they mention to us that they have to make it more than one size smaller.. So we paid for nothing.Terrible service! They didn't even know how to measure a ring correctly. Definitely, we will never go there again!!!(Original)Expérience terrible, je ne recommande pas !!!! Mon conjoint a été acheter une bague de fiançailles à cette boutique le mois dernier. L'entente était que l'agrandissement de la bague était gratuit. Lorsqu'on y retourne pour la mesure, ils nous mentionnent qu'ils doivent agrandir de plus de 2 points alors il y aura des frais ..Lorsque nous allons rechercher la bague après l'agrandissement, nous nous rendons compte que la bague est beaucoup trop grande.. Ils nous ont fait payer l'agrandissement puisqu'ils devaient rajouter de l'or, mais au final, après avoir été visiter une autre bijouterie, ils nous mentionnent qu'ils doivent la rendre plus petite de plus d'une taille.. Nous avons donc payé pour rien.Service terrible ! Ils ne savaient même pas comment mesure une bague correctement. Assurément, nous n'y retournerons jamais !!!
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January 2023 by Caroline D.
(Translated by Google) Ask for a price to adjust a ring, accept and have the ring adjusted. Made when paying, hop, it's not the same price. The price was higher.(Original)Demander un prix pour ajuster une bague, accepter et faire ajuster la bague. Rendu au moment de payer, hop, ce n est plus le meme prix. Le prix etait plus élevé.
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January 2023 by CHRIS GRAVE
(Translated by Google) Nice shop but the service is random depending on who you come across. There is a rather cold woman that I prefer to avoid when I go there.(Original)Belle boutique mais le service est aléatoire selon sur qui vous tomber. Il y a une femme assez froide que j'aime mieux éviter lorsque j'y vais.
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November 2022 by Linda Bouchard
(Translated by Google) Completely satisfied with the courteous service, the quality of what I bought and the time it took to receive my item.I would go back without hesitation.(Original)Tout à fait satisfaite du service courtois, de la qualité de ce que j'ai acheté ainsi que du délai de réception de mon article.J'y retournerai sans hésitation.
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January 2022 by Matthew Neves
Terrible terrible terrible. My boyfriend went into the store In the Champlain to buy me a pendent for Christmas. The pendent was 10k gold and the lady charged her 260$!!! My boyfriend not knowing placed and order and bought it. Couple days later he found a another pendent at another jewelry shop 20k gold for 160$! The company are fraudulent people. When we went back to the jewelry shop and asked for a refund the lady said no sorry. “We didn’t force your boyfriend to buy the pendent”. Never buy anything from this jewelry shop!!!
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October 2021 by Maria Beddia
We purchased a bracelet and earrings. I specifically asked the sales lady about the returns and money back if we changed our minds. We were told I would get a refund if I changed my mind by the sales lady but obviously it was just a sales tactic!!!We went back after 3 days and were told no refunds!!!!BE very cautious! Not recommended. Horrible customer service1
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September 2021 by Amelia Wester
Hi, So, first, she said yes! The ring was exactly what she wanted and fit perfectly. That said, I just want to point out that I made the decision to propose right before a worldwide pandemic.
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September 2021 by Cinthia Roussel
(Translated by Google) A REAL THIEF NOT GO THERE !! He sell faulty jewelry half of the welds on my gold bracelet are missing and they want nothing to do I have to pay $ 200 or so I never go back there in my life(Original)DE VRAI VOLEUR ALLER PAS LA !! Il vendre des bijoux défectueux il manque la moitié des soudures sur mon bracelet en or et il veulent rien faire je doit payer 200$ pu jamais je retourne là de ma vie
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September 2021 by Max B
(Translated by Google) Horrible service. They sell replicas of Versace saying it's Versace. When I realized the next day and returned, they refused to reimburse it. Fraud(Original)Horrible service. Ils vendent des répliques de Versace en disant que c’est Versace. Quand j’ai réaliser le lendemain et je suis retourné, ils ont refusé le rembourser. Fraude
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September 2020 by Pascale Breton
(Translated by Google) Terrible experience. My watch was no longer working and the window was loose so I ask them if it is possible to repair. I am told that it is possible, no problem for about $ 50. I found it weird because the estimate received by another jeweler was $ 350 (shows Raymond Weil so I know it's always more expensive to repair). I was surprised but decided to give them a chance. When I came back to pick her up, she was in good time, and as I was in a hurry, I did not look closely at my watch.Arriving at home, I look at the case and realize that there are lots of scratches, not small ones. In fact, these are not scratches but deep marks as if we had used a sharp tool.And the next day, my watch did not work anymore !!!! So if you care about your watch, this jewelry is the last place to repair your watch. I will never stay there again!(Original)Terrible expérience. Ma montre ne fonctionnait plus et la vitre était détachée donc je leur demande si c'est possible à réparer. On me dit que c'est possible, aucun problème pour environ 50$. Je trouvais ça bizarre car l'estimé reçu par un autre bijoutier s'élevait à 350$ (montre Raymond Weil donc je sais que c'est toujours plus dispendieux à faire réparer). J'étais surprise mais j'ai décidé de leur donner une chance. Quand je suis revenue la chercher, elle tenait en effet l'heure et comme j'étais pressée, je n'ai pas trop regardé de près ma montre.Arrivée à la maison, je regarde le boitier et réalise qu'il y a plein d'égratigures, et pas des petites. En fait, ce ne sont pas des égratignures mais des marques profondes comme si on avait utilisé un outil tranchant.Et le lendemain, ma montre ne fonctionnait plus!!!! Donc si vous tenez le moindrement à votre montre, cette bijouterie est bien la dernière place où faire réparer votre montre. Je n'y remettrai plus jamais les pieds!