-
September 2024 by Lucie Brunelle
I'm there now. It's Thursday, there are 2 cashiers, 1 of whom has been busy with a customer for more than 25 minutes. No one else to help at the counter. Customers are getting impatient with good reason. Sorry but it's really long and slow service
-
August 2024 by V
Horrible service.
Teller Zheng promised a refund of the first monthly fee of account since we were in the process of opening the account. He later denied it and is unwilling to refund once the account was completed.
Teller Safia also promised to look into a problem I had with my claims and never followed up nor has she responded to any of my emails.
Very dissapointed in this branch.
-
July 2024 by THAN E
Too slow and no service
-
July 2024 by Moyme
I recently had a disappointing experience with BMO Bank. Customer service was not up to my expectations and I encountered several issues that were not resolved satisfactorily. I felt like my concerns were not taken seriously and that the bank was unwilling to do what was necessary to resolve the issues. I'm usually a patient customer, but this experience really tested my patience. I hope BMO Bank takes note of this criticism and makes efforts to improve its customer service. THANKS.
-
May 2024 by Michael Ly
I came to this bank to activate my credit card. It was a supposed to be a 5 min trip but I was there for an hour. There were 10 clients at 11am waiting to be served. I saw two tellers working and 6 workers chilling in their offices. Three of them were walking around and talking with each other. Google has no options to give zero stars. Do not go to this branch location.
-
April 2024 by Hamzeh Alhijazein
Incompetent, slow service, managers do nothing to help untrained employee’s … 50 minute wait at the counter to get a VOID CHEQUE …
-
March 2024 by Marie-Joelle Clement
The service is impeccable! Very good service from Francesca.
-
March 2024 by Claude Charron
I had fraudulent withdrawals from my Action Line account. I left messages for Jean-Michel Cloix without any response. We don't treat our customers that way. I am going to transfer my companies' current and investment accounts to another more serious financial institution.
-
January 2024 by Deepak Sharma
4 teller 4 of them are slow every time i come here and wait for 1:30 hr for my turn same story everytime when i visit
-
January 2024 by Giovanni Chinnici
The slowest and most incompetent staff in the entire south shore. 4 people in line 90 minutes, and every single teller needs somebody to help them.
-
January 2024 by Susan Persaud
They always slow
-
January 2024 by Michel Carrier
Very difficult but very difficult to reach staff inside
-
December 2023 by Louis-Charles Lapointe
Very good service adapted to our needs. The staff is courteous.
-
December 2023 by Isabelle N
Excruciatingly long wait in line. Not enough employees. Terrible service.
-
December 2023 by GRABOV SKY
Never answered by phone, very poor service
