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January 2024 by Deepak Sharma
4 teller 4 of them are slow every time i come here and wait for 1:30 hr for my turn same story everytime when i visit
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January 2024 by Giovanni Chinnici
The slowest and most incompetent staff in the entire south shore. 4 people in line 90 minutes, and every single teller needs somebody to help them.
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January 2024 by Susan Persaud
They always slow
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January 2024 by Michel Carrier
Very difficult but very difficult to reach staff inside
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December 2023 by Louis-Charles Lapointe
Very good service adapted to our needs. The staff is courteous.
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December 2023 by Isabelle N
Excruciatingly long wait in line. Not enough employees. Terrible service.
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December 2023 by GRABOV SKY
Never answered by phone, very poor service
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December 2023 by Nadia Ahmed
Went with BMO for the opening promotion. Wasn’t explained the conditions properly and now they tell me too bad so sad, I won’t get the opening promotion.
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October 2023 by Alexandre Ahmarani
Management sucks, had terrible experience with both managers. They were both very condescending with me when i was explaining my fraudulent case and basically told me they couldnt help me. Even had accused me of being at fault for some sketchy stuff that happened with my account. Ur better off to just call BMO customer service, dont waste your time going to this branch. Also one of the managers couldnt provide me any service in english. How can a manager be so incompetent and unhelpful. Also i see that someone is responding half heartedly to the reviews here. Dont even try with me, I already know u all are useless.
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September 2023 by Yves Matar
if i could give this branch 0 stars, I would.
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July 2023 by Thiago Silva
Worse place .the manager I'm sorry is rude has no respect for people and today caught her yelling at a 92year old man causing at him in French cuzhe asked her to speak English she really should be fire for that BMO is getting a bad reputation cuz of this woman .
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June 2023 by Luc Magny
À éviter à tout prix. Pas de service téléphonique. Aller ailleurs pour vos prêts hypothéciare vous êtes moins qu'un numéro. Ils ont bloqué mon accès en ligne et je dois passer des heures à téléphoner à gauche et à droite pour parler à quelqu'un. Ils ne retournent pas leurs messages. En appelant au central, je dois me justifier comme client pour me renvoyer à leur succursale bidon.
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June 2023 by Melissa Brethour
Avoid this branch if you can. You will wait minimum 30 minutes in line.
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May 2023 by Benjamin Decary
Terrible experience, the teller was very nice but Josée Massy was very hostile. I came in to do a withdraw and she started asking me questions about transactions in my account and telling me she was conducting an "investigation". I was very confused as i was not given a clear response as to what was going on. I kept asking question because I didn't understand and was told several times to "stop talking" so she could "investigate". Only at the end was I told that she was just trying to do her "do diligence". I didn't not appreciate the way I was spoken to and when I asked for an apology she told me "for what". Very unprofessional.
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April 2023 by Kenji Law
Manager here only speaks French and demands that people speak French to her. Very stuck up and horrible management at this location. Not only that, but they have over a dozen employees sitting around on their computers while they have 20 people in line and one person attending to them. Horrible service. Expect to wait an hour only to be poorly treated.
