-
February 2024 by Alain Lefebvre
My favorite for furniture. Our purchase. El-Ran 2 and 3 seater. In dark cognac.
-
February 2024 by Robert Alessandrini
i went to this store on jeantalon tusday and not one employee can and ask me if i need help with something i find that not a normal thing the derector of the store should do something about this...
-
January 2024 by Sam bidi
This store was a Brault & Martineau now became a « Tanguay ».Kind of the same conceptSame quality of products a little more pricey compared to others in the market place.The store is large and nicely managed
-
January 2024 by azorian888
Thieves
-
December 2023 by René Bouthillette
Clerks who run away as soon as they notice that you are there for a service call...
-
November 2023 by Roy S
Great new items to see.Beautiful makeover in process.A must visit place.
-
June 2023 by Kassandra Gauthier
My house burned down so I came to the store to buy all new appliances and furniture (spent approx $14,000) to be delivered in 1 month when we would get a house again. We choose everything based on it being in stock and available for delivery since the house we’re moving into has nothing. The day before I called to see when the delivery would come only to be told that there is no delivery confirmed and only half the stuff can get delivered a week later (including our bed and stove). NO ONE CALLED ME TO TELL ME THIS. I went to the store to fix it and was told everything except the sofa and bedroom set would come on time tomorrow. They estimate the bedroom set to only be delivered in August. So now we have to go shopping for a new bedroom set and have no dressers/nightstands. On top of it, the delivery guys came and our dryer wasn’t there and they delivered the wrong size box spring. We can’t even call the store because it only opens at 10am. I’ve never experience such trouble and miscommunication from a delivery store in MY LIFE. I wish I would have read the reviews for this store before purchasing anything. I am never going back and if I didn’t need the stuff today, I would have cancelled my whole order.
-
June 2023 by Hong Wendy
Worst customer service ever… my tenants had to live in the apartment without washer for one month because of their terrible service. At first they delivered a broken washer without installation(I already paid for the installation). And it took almost 2 weeks to sent the technician to check.. said missing some accessories and then disappeared. I talked to the shop manager and he promised me that the technician will deliver and install the machine at the same time, but it turned out they didn’t do installation, Again…The shop manager even didn’t say a sorry. It’s been more than one month since we bought the washer. And it’s not been installed properly still…so many headaches and time-wasting… never & never recommend this shop.
-
June 2023 by Terry
Great help from Costas! Received all our appliances in 3 days. Worry free, problem free.Thank you!
-
March 2023 by Hamidreza Mehran
Came back again to edit my review from one star to four.long story short I became very disappointed initially with the first delivery attempt which never happened , we were being hold waiting to receive the delivery 4 hours.The day after We were told that there was an issue in the system that caused that problem. For the second attempt the delivery guys came on time, also assembled the product and then cleaned the house from the boxes.I can’t give 5 stars because of the first problem but 4. Below is my previous review.—————————————————————-Very bad service, waiting to receive the order at home based on the schedule but we didn’t received it and nobody called us to inform if the delivery was postponed or not. We were waiting whole Saturday and the customer service didn’t even answer to make the situation clear.Very bad experience very frustrating…
-
March 2023 by Michael Couture
Terrible location. Sellers make false promises in order to get the sale. Delivery drivers are rude/incompetent/unprofessional. No one ever answers the phone and no calls are ever returned, despite promises to the contrary. Delivery delays are not respected.Save yourself a bunch of headaches, buy anywhere else but here. I'm going back to my previous location in Lasalle next time.
-
February 2023 by saeed Shoaraye nejati
Customer service is the worst one on earth. They don't answer the phone, you need to wait more than one hour to talk to someone. Prices are also not so good in comparison with others
-
January 2023 by ben man
Very bad service, waiting to receive the order but they didn't call to inform us its postponed for 10 days. No professionalism in their customer service. They didn't even say they are sorry for that. I took a day off and lost one day salary to receive the order but they don't care like its normal to be unponctuel. Very bad experience. Try other branches
-
December 2022 by Hossein Parvar
I bought a Samsung fridge with customized panels and they delivered the wrong panel to my house. I called them twice and nothing happened. They don't care about customer after selling an item. Wasting time and money in Brault & Martineau and I don't recommend.
-
December 2022 by hivo5514
Impossible de joindre le service de livraison, pas eu ma livraison. Service en ligne ne reconnait pas ma commande, injoignable,je vais appeler mon service de carte de crédit pour remboursement...
