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December 2023 by A Dm
Today I went to Costco in Broussard and encountered something truly absurd. As a Costco customer who goes to Costco every week to buy groceries, I experienced a very disappointing experience today. Today I paid for my groceries, stood in line, and as always, the staff checked my receipt at the exit. And the employee found that one water box in our cart would not be paid for. We didn't know that either. But after that his behavior was rude. They started kicking the water in the cart, telling us that we had not paid for the water box. What kind of action is this? Did I steal water? Why is it my fault that the cashier didn't do his job properly? I told the male employee to take out the water and he unloaded the water from the cart like he was bothered. I then asked him why he kicked the water box, but he ignored us and went to the person's cart behind me and started checking the receipt again. did. I asked him to check the video at the exit with me, but my family and I were ignored at the Costco exit. How can something like this happen in a large franchise company? I don't understand how they can do this to customers who pay hundreds of dollars a week to shop for groceries and pay a mapbership fee once a year.I saved the time and his name. I will email headquarters to prevent this from happening to anyone else.
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December 2023 by B H
It’s 10 days I bought 4 tires, today I had flat tire, so I went for guarantee , they said , it needs to change but we don’t have it You have to wait 7 days to receive new one . It doesn’t make sense, I have to be without car 7 days.???No logical answer, no responsibilityI don’t recommend go Costco for change the tire. It doesn’t worth it.
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November 2023 by Jon Han
Damn. This place is nicer than costco in the US and it's infuriating that some of the stuff is not available in the US. The staff were definitely helpful and the items that were available here were quite high grade. Next time if I am coming to Montreal, I'm definitely saving some extra cash on the side for the Costco trip before making back the stateside. Also, the poutine was pretty decent here. Definitely feels cheap compared to a couple of poutine shops I've been to but infinitely cheaper.
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November 2023 by TheBoss
Comme n'importe quel Costco, très achalandé la fin de semaine. Parking pas assez grand. Recommande d'y aller soit 1 heure avant la fermeture ou dans les 3 première heure d'ouverture. Pour y avoir travaillé dans le passé, les employés travaillent fort pour vous!
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November 2023 by Syed Mushtaq Ali
Nice place.We can find the parking easily.There is a little restaurant in it. For 9$ you can have the chicken and french fries and pepsi. I think it makes a full meal for any adult for dinner.
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November 2023 by jasjit singh Bhasin
Everything you need for your household is mostly available. The winter clothes for routine use are good and economical. They had nice pre-Christmas and Halloween decorations too.And a satiating pizza slice with an ice cream cone at the end of shopping saves you the trouble of cooking dinner on reaching home.
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November 2023 by Vera Lam
Very bad place, worst Costco store I've ever seen. They don't deserve even one star. I called several days many times to the customer service, they never picked up the phone. I haven't received 2% reimbursement and was told to come in 3 months and pick up the checks. I called today (as 3 months over) and someone from administration told me that I've already cashed them (???) I haven't even received them. Think well before you take executive member card in this store.When I said that I'll cancel my membership in Brossard's store, administrator said: "Thank you. We appreciate it".
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November 2023 by snedden dsouza
I normally don't write bad reviews and here I am.I had to return food that I was allergic to, the lady at the counter accepted it, but however, gave me a long nasty lecture about how she could not put the item back on shelf (Value $16.99), well you better not put it in the shelves to begin with. Went on to say next time read all the ingredients before you buy anything, Yeah right! (Return was within 2 weeks and box was unopened).This Costco store is super busy, and I do my best to read the product, and at the same time not block the aisle for fellow shoppers. Been a Costco customer since 2016 and this is not the first time I have returned something. I shop at Costco US and in Canada and this is the worst center.Maybe some customer-focused training is required at the return counter.
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September 2023 by Pia Azucena
Just a quick visit to grab some fruits flowers and sweets.Good quality goods and fresh products everytime.
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September 2023 by B Sa
To be honest, this is a good costco when it's not crowded, but the best part is the staff. They are super friendly.Their tire services were pretty good as well. They've got the best price for switching the tires compared to anywhere else, and they seem to be very careful with your vehicle.As I mentioned, the people who work there are very friendly, and the lady at the exit door who was checking the receipts, drew the attached picture for my kid on the back of my receipt. I'm not sure what it is, but I did not show my kid!
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September 2023 by Gen Gar
Great Store, nice items and delicious meals.
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September 2023 by Zac C
Il y a plein de truc intéressant par exemple, il y a une sorte de pain qui s'appelle le pain grand-père il y en a 2 dans le même paquet pour 1 à l'épicerie pour le même prix .Ex: 1 à l'épicerie =6$ Costco pour deux 7$Mais cela se peut qu'il y en ai pas. Comme de la litière pour les chats, il y en a pas toujours
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August 2023 by alexandra levy
Beau magasin, toujours propre et bien achalandé.Petit bémol, c’est difficile de pouvoir manger ou emporter une pizza quand on y va en fin de journée, la production s’arrête vraiment trop tôt alors qu’il y a de la demande. Ce serait super de pouvoir acheter les pizzas directement dans l’entrepôt au rayon frais comme c’est le cas en France
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July 2023 by Isabelle Bonnet
Le magasin où l’on va avec toujours beaucoup de plaisir. Lors de ma première venue j’étais un peu perdue par ce concept d’entrepôt ?. Mais maintenant c’est de loin mon magasin préféré car la qualité est présente et il y a toujours des nouveautés que ce soit en alimentation, en textile et autres ???. N’hésitez pas à y faire un tour ?
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July 2023 by Lo Tu
Everything one needs in one place. It was the first time at this store and the way the store is organized it reminded me of the one in Miami, super well organized with tons of promotions, lots of parking available and the gasoline cheaper then everywhere else .. that’s just a bonus. I highly recommend the Costco at this location!!!
