-
February 2024 by Tommy Austin
Service à la clientèle qui laisse à désirer. On m’appelle ce matin pour me dire que ma commande est arrivée. Après le travail j’appelle pour voir s’il a possibilité qu’on me laisse le temps d’arriver car je reste à Montréal, trafic et tout. On me dit que s’est impossible. Un service à la clientèle impeccable en tant que Gérant j’aurais pris la peine d’attendre mon client. Entre vous et moi. J’avais plein d’autres lumières à acheter. Je vais tous simplement aller ailleurs car vous n’êtes pas capable d’attendre votre client qui attend ses luminaires depuis plus d’un mois et que son électricien vient demain. On voit le respect que vous avez envers vos clients juste par ce simple geste.
-
December 2023 by mikael principe
Très bon conseil des employés, service impeccable
-
December 2023 by emylou blais
excellent service et reçu rapidement ma commander
-
December 2023 by Marie-Maxim Bourassa
Très bon service et beaucoup de choix
-
December 2023 by Elizabeth Martel
Excellent service
-
October 2023 by adam mihajlovic
The light fixture selection is amazing and the staff is super helpful and professional.
-
April 2023 by Carlota McAllister
I ordered a lamp almost three weeks ago. Since then, I have had no updates, despite writing to customer service several times. Is this a real store or an online scam? why can't they respond to questions about orders?
-
December 2022 by Michael T
Extremely overpriced, but unique!
-
November 2022 by Margarete Eiteman
I purchased a set of 6 lamps which once installed, kept breaking repeatedly, one or two at a time. The supplier/manufacturer was unresponsive in standing by their product. It took more than 2 years to receive the replacements. Ms Sylvie Bean, customer service representative at Deco Luminaire was incredibly patient, responsive and effective in dealing with this terrible supplier. I'm sad to learn that Ms Bean will be leaving Deco Luminaire and hope that they realize what a valuable employee she has been for them.
-
November 2022 by Magalie Houle
(Translated by Google) Items ordered never delivered, because unreasonable delays of a full year!(Original)Articles commandés jamais livrés, car délais déraisonnables d’une année complète!
-
October 2022 by Sam Wong
what can I say about this place?it's heaven for light fixtures.I wish I had known about this place when I needed light fixtures for my new home in brossard.def come here.they had exotic led lights to very cool stair case led lights.prices are reasonable too.
-
August 2022 by Andree Farly
(Translated by Google) Great choice of lights(Original)Très beaux choix de lumières
-
August 2022 by Isabelle Bélair
(Translated by Google) Exceptional service from Sylvie. It's been so long since I've been served by someone happy to do their job, competent and efficient. I am very grateful for that. Thanks.(Original)Service exceptionnel de Sylvie. Il y a si longtemps que je ne m'étais pas fait servir par quelqu'un heureux de faire son travail, compétant et efficace. J'en suis très reconnaissante. Merci.
-
February 2022 by Joseph Verstappen
(Translated by Google) We bought a lot of light fixtures in this store. We were always well advised and found what we were looking for in a very affordable price range.(Original)Nous avons acheté beaucoup de luminaires dans ce magasin. Nous avons toujours été bien conseillés et avons trouvé ce que nous cherchions dans une fourchette de prix très abordable.
-
January 2022 by Edith Boudreault
(Translated by Google) Order tracking service is very bad(Original)Service de suivi de commande est très mauvais
