Germain Larivière is a family business specializing in brand-name furniture, mattresses, appliances, and electronics. Customers report a very professional and courteous experience, with many highlighting the excellent service from the team of experts. The staff is described as professional, courteous, honest, and taking the necessary time to fully understand customer needs and offer relevant solutions. The quality of service is noted as being above average. Delivery experiences are generally positive, with delivery people noted as very professional, polite, and efficient. While one delivery occurred later than the scheduled window, it was handled professionally. In another instance, when an issue arose with merchandise, the solution was promptly and effectively managed. Customers express being very satisfied and feeling pampered, with many stating they highly recommend the services. The overall experience leaves customers looking forward to receiving and enjoying their purchases.
Everything was excellent… very pleased with careing, politeness and cleanliness . Did not rush and did not stall. I only wish we could have given them a tip. But we had no cash, we were very disappointed to let them go empty handed.
April 2026
Whenever I’m looking for a piece of furniture they always end up being the place where I find what I want. Their level of choice of products is amazing.
January 2025
Luc Cartier is really competent with a good sense of humor. The experience was pleasant.