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January 2024 by S McDonald
Closed over a year ago.
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April 2023 by Martine P (Zenitude)
(Translated by Google) We miss the Chateau warehouse in Greenfield Park, no choice of tops like before, it looks like a new lady's shop(Original)On s'ennuie du Château entrepôt de Greenfield Park, pas de choix de tops comme avant, on dirait une nouvelle boutique de madame
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December 2021 by Melanie Piette
(Translated by Google) Great customer service...smiling employees...excellent prices...1st quality clothes...I really find it a shame that it is closing permanently ???? because the castle has always been my favorite shop. So enjoy it...!(Original)Service clients géniale...employés souriants...excellents prix...vetements de 1ère qualités...je trouve vraiment dommage qu'il ferme définitivement???? car le château à toujours été ma boutique préféré. Alors profité-en...!
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December 2021 by Lise Bolduc
(Translated by Google) Nice shop with lots of choices. Too bad they will be closing soon.(Original)Belle boutique avec beaucoup de choix. Dommage qu'il fermeront bientôt.
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December 2021 by Isabelle Mainguy
(Translated by Google) Too bad the closing ... it was one of my favorite shops(Original)Dommage la fermeture ...c'était une de mes boutiques préférées
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January 2021 by Richard Reynoso
(Translated by Google) Honestly there isn't much(Original)Il ny a pas grand chose honnetement
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January 2021 by Juju
(Translated by Google) Few items for men(Original)Peu d'articles pour homme
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January 2021 by mylene brault
(Translated by Google) Nice collection but expensive(Original)Belle collection mais dispendieux
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January 2021 by Linda Prévost
(Translated by Google) did not go(Original)Pas allé
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December 2020 by Andrei Bochis
Worst customer service I have ever seen. I am downright appalled with how we were treated at this store and we are never shopping there again. I went with my mother and my girlfriend. My girlfriend and I were wearing our masks (covid-19) above our noses. My mother however was wearing it below her nose because she is asthmatic and has problems breathing if she puts it over (which under the new law is allowed for a person with asthma). One of the ladies told her that “its not her problem and she frankly does not care” that she had asthma. In the end, the other representative allowed it although you could see a change in attitude. After that my mother wanted to try on a shirt and they told her that she needs to use the hand sanitizer. My mom assured them that she had when she got in the store and when she was walking around but they got very aggressive and told her to “just do it”. My mom went to do it and the lady there (visibly annoyed) started rolling over her eyes. At which point I asked her if she had a problem and she started raising her voice telling me that if i had a problem with the store rules i could leave. I told her we were because we didn’t like her tone (not the rules themselves which we were respecting either on our own or after being told). She replied that we were “free to leave”. I asked to speak to the manager and another representative came and said she was the manager (doubt it since it was a Sunday pm and usually managers dont work then). Nonetheless I asked her if she was going to accept that we were getting spoken to like that and she said she saw nothing wrong with it. We left without trying the apparel. I have seen i am not the only one talking about the trashy customer service. Something should be done with this store. In any case Le Chateau really lost us as customers and we had bought in the past several things from this brand.
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December 2020 by Nassera Sahal
(Translated by Google) I went to the Château quartier dix30 very bad experience a store employee a man in his 50s offered us no help he did not even say hello when he came back a second time he spoke to me very badly because I simply spoke forget to disinfect my hands (covid19) he said to me with a very nasty tone “disinfect your hands your come tento I think you must already know that“ I have already worked at the castle as a team leader and I know very well that this is not an attitude to have with customers.(Original)Je suis allez au Château quartier dix30 très mauvaise expérience un employé du magasin un homme dans la 50 aine nous a offert aucune aide il n’a même pas dit bonjour en revenant une deuxième fois il ma très mal parler parce que j’ai tout simplement oublier de me désinfecter les mains (covid19) il ma dit avec un ton très méchant “désinfecte toi les mains tes venu tento je pense que tu dois deja le savoir“ j’ai deja travaillée au château en tant que chef d'équipe et je sais très bien que ce n’est ps une attitude a avoir avec des clients.
