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March 2024 by Alexis Caldarola
Very nice welcome from Mico Pedroza. The only one to welcome me with a smile and interest in my needs.
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March 2024 by Hannah H.
They used to be a really nice and comfortable place focusing in customer service. Unfortunately that’s not the case anymore:/ their receptionist and the staff who is scheduling the appointment is rude and careless. When you leave a message, the women who makes the appointment never call back. She is very unprofessional
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March 2024 by Paul-André Léger
Excellent service when taking possession of the car!
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February 2024 by Fanny Lee
Got a good deal. I have a broker who took care of my purchase. From dealing the price to delivery of my new car, I got nothing to complain to my broker. But I am surprised the car delivery time has to be before 6pm during weekdays and no weekend. It’s a bit inconvenient.
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February 2024 by Rachid Ben Makkar
Great center for Saaq inspection, professional and friendly.Whether it's the people who receive us (a + for the saaq office) office or the mechanics.2 experiences in this center and nothing to say.Thank you and continue in this direction.
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February 2024 by Marie-Pierre D. (MPD)
Customer service that has been lost over time. Only the service during delivery was extraordinary (Beatrice and Jaccinthe)From the test drive to before delivery, I felt like I was doing them a favor by purchasing a vehicle from them.Stupid employee, no follow-up (I had to do it myself and return sometimes up to 2-3 days), sometimes in an insufficient tone.One thing struck me: it seems to be customary for employees to sit looking at their cell phones when the place is full of customers.I even left a voice message for the CEO to share my experience with him after reading his responses here on Google. We have to admit that after 3-4 months, he did not find the time to find out about customer reality.I like my car, but not the experience. For many of us, going to Lexus is a dream come true. A dream that is clumsily accompanied.
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February 2024 by Ismail El Hadaj
I received very courteous service from Alexandre and Joanie, many thanks!
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February 2024 by Thanh Liem Huynh
Thanks to the entire sales team. Filippo, Sathi, Beatrice, Jacynthe and mechanic Francis number 1.I am very satisfied and very happy for the new Lexus rx 350h
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January 2024 by Alina
While we couldn’t find common ground on negotiation, I really enjoyed my experience at this dealership while looking for a used Lexus car. Mico was very knowledgeable and answered all of our questions. Maybe it’ll work out next time!
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January 2024 by Black Night
Waste of time go elsewhere
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December 2023 by 3y Dolla
Great place, good prices and great service!They offer complimentary water which was nice and treated me with respect , most dealers are sharks but you can see they truly care.Great sales man named Mico really helped me get a great vehicle !Easy financing and he went above and beyond to meet my budget.10/10 would recommendLittle bonus they gave me the car with a full tank too ?
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December 2023 by Tahsine Joke
Great place, everyone are very welcoming! Went to look for a car and ended up buying a car with in 30 minutes.They should have more people like Mico. Someone who cares about his clients. He very clear and very efficient. I will recommend this place to my friends and family. Thank you again for your amazing service.
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December 2023 by Dimitrios-John Toncu-Chirita
I have always been suspicious with dealers however my experience recently has been a positive one. We traded in our vehicle for a used vehicle in inventory. Sathi was great to deal with and very reasonable . The process was easy and accommodating. I would also like to highlight another employee of the used vehicle department, Mr Mico. He was not involved in the sale however always had a smile on his face and assisted us like with a 5 star customer service experience. Great job from Sathi and Mico!
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December 2023 by Marina Saddik
New Service manager took good care of us. Exceptional service at Lexus Brossard.
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November 2023 by Seri Komb
We have been clients with this dealership for 20 years. Once the name was changed, the service went absolutly downhill. Aweful on so many levels. We finally moved our business to another Lexus dealership. Couldn't be happier to finally not have to deal with this dealership.
