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November 2023 by Complaint RY
Does your store have any plans to deal with the unreasonable and ridiculous Asian clerks in the store? The short, thin woman with black hair and glasses looked like the dormitory manager. Please do whatever you can to stop her teasing and boundaryless behavior. Several times when I went shopping with my friends, she would make all kinds of interferences for no reason. If you don’t want to laugh, you don’t have to pretend. No one wants to see you laughing, which is worse than crying! You will be respected because you work in Lululemon, not because you give Lululemon a halo. Now my friends and I (many residential areas near DIX30) feel physically uncomfortable because of her disgusting penetration behavior. If she Continuing in the store, we will no longer be shopping.
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September 2023 by Alessia Persechino
Poor customer service. Sales clerk and manager were beyond unhelpful.
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June 2023 by Anïa T
Amazing quality and always an amazing service
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May 2023 by Darn Lec
Very crowded, but excellent service.
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March 2023 by Kevin Alfonso
If I could give them a 6 I would . Staff knows what I like remembers my name and always take the time to make sure that I like it before I buy it.
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February 2023 by Myriam N.
Great shopping experience, people working there took the time to get to know us and our passion, and gave us great advices on the fit
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February 2023 by Priyank Bhalani
Was busy that day, it was not organized. But can understand that. Yahh..!!
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January 2023 by Ashley Belanger
I have always found lulu lemon very poor quality, my husband got me a gift card that they refuse to refund so I came here to use it… stood in line in the freezing cold to use a gift card on low quality over priced garments in tacky colours
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January 2023 by Nu Dub (indipride)
Great customer serviceLove the collection always
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January 2023 by mxxaxxgxxxixa
If you are plus size, this Lululemon is not for you.Not only do they not carry above 12 for tops (sweaters, shirts, ect.), the staff avoids me like I’m a pest and like I do not belong in their store because I am a bigger gal. Everytime I go there, I never get helped or asked if I need anything. I was clearly looking for something and the employees were trying to ignore eye contact and try to go help someone else. Mind you that most of my clothing is Lululemon.Went in today when I finally found someone that wasn’t trying to run away from me, I asked them if they had a specific Hoodie in an XXL, and the employee barely looked at my phone and rudely said “no”. As a client, I shouldn’t have to beg them to help me find something.The employees that worked in the changing rooms were nice though, that I can say !So if you are plus size, I highly suggest that you shop online or at least try another location. Maybe it’s just me, but I felt like I didn’t deserve costumer service because I am a plus size woman.
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June 2022 by Yowande and Vasthy consultant
Mia ( I believe that’s her name… tall with reddish hair) is AMAZING!!! Very pleasant, extremely helpful and went above and beyond to get me exactly what I wanted! She stands out from other employees that I’ve been served by because she knows her products very well and she also offered me a solution to return an item that I wasn’t pleased with, which no one else even considered to do!!! She is truly an asset to this store and should definitely be promoted!! I’d go back there and refer friends and family to her!!! The team must be happy to work with such a great employee!!!
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February 2022 by Tiffany Zeng
Loved the service. I had an issue with an online order that was ready for pickup. Long story short, my item could not be found. The store manager offered me exceptional service as a comprise for the loss. She exceeded my expectations and I greatly appreciate it! I felt valued as a customer.
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February 2022 by Jake Mullan
Always great courteous and bilingual service from the team at Lulu Dix30. I wish the men's selection was greater/equivalent to what is online or in the stores out west, but thanks to their lenient return policy, this isn't a huge issue.
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February 2022 by Kim Nguyen
Lots of pants / legging, from jogging, yoga, to lounging or easy traveling! Great variety of colorful top, long or short sleeves. Excellent and friendly service!
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February 2022 by Daniel Alvarenga
I usually receive a good service here. But last time I went, the employee at the cash was kinda rude to me.When I asked about my “Sweat Collective”discount, that was clearly missing on the total, instead of apologizing for that error, and almost yelling at me, she said: “well this doesn’t apply to your girlfriend items, just for yours. (I knew that btw) Show me a piece of ID!?” I was polite, showed my ID, paid and left.I know everyone has bad days, but being rude to clients, or strangers in general, is just inappropriate. Pretty disappointed by my experience today.
