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November 2023 by Anna Maria Cugliandro
Courteous, professional and efficient ??
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November 2023 by Gabriel Pérez
Excellent service !!!!The staff member (Mr.Marc-André Chapleau) has a good knowledge of all the differents types of mattresses. He answered all the questions, very polite and patient.The delivery was on time with good service.
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August 2023 by Marie Tully
Marc-André Chapleau was extremely helpful in guiding us when choosing our new mattress set and pillows.He allowed us all the time we needed, and provided detailed information as we needed it. Un gros merci Marc-André!
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July 2023 by Kevin Furtado (hendrix71)
One word to describe my experience WOW! I drove an hour and a half to go see the store manager Joanie Robitaille and she really knows her stuff!! I had multiple items (mattress, bed frame, pillow, etc) for different people to buy and when I tell you that she took her time to find the best for everyone and now in my house everyone sleeps well even my little baby. Thank you again Joanie we’ll be back when we need more products.
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June 2023 by Tony Hellcat
Just wanted to share the absolutely amazing service I received at Matelas Bonheur 10/30.My wife and I were helped by a gentleman named Marc-André and he was absolutely fantastic.He was kind, knowledgeable, patient, had a non-pushy “salesman attitude”, calm character and easy going personality was why we fully trusted Marc-André and ultimately we purchased our mattress from him because of all of these reasons. He also shared personal experiences, things to consider and you can sense he really wanted the best mattress for us, and not to just make a “sale”. He even went ABOVE and BEYOND to move a mattress we were trying to ANOTHER bed base so we can get a more realistic feel of what it would be like on our platform, this was amazing service!Service like this is not easy to find and when it is, I leave a review like this so everyone knows where to find it. If anyone is looking for a new mattress, I strongly suggest you consider this location and ask when Marc-André is working. This man deserves a raise!
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June 2023 by Paul Liu
Great service from Joanie. Gave us a lot of info on the different mattresses. We finally chose the Technogel. Looking forward to sleeping on it at home.
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May 2023 by Luigi Pomponi
It was so refreshing to deal with a real professional. Joanie Robitaille was extremely competent, asked the right questions and actually sold us according to what we needed. The result was a perfect mattress at a reasonable price, and the perfect pillow for our type of mattress and sleeping position. I definitely reccommend you shop your mattress in person and not online..
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May 2023 by Eloïse Boily-Thibeault
(Translated by Google) After several visits and several hours spent at Matelas Bonheur, I finally found the perfect mattress! I have a particular situation and Joanie and Marc-Andrée took great care to help me and they made me feel very comfortable during the visits. No sales pressure! They informed me well, guided and advised me for my particular needs. I was able to try their mattresses for long hours without any intervention or disturbance. I went to several shops and this is by far the best service I have received, not to mention the multiple choices of high quality pillows and mattresses! A big thank you!(Original)Après plusieurs visites et plusieurs heures passés chez Matelas Bonheur, j'ai finalement trouvé la matelas parfait! J'ai une situation particulière et Joanie et Marc-Andrée ont bien pris soin de m'aider et ils m'ont mis très à l'aise lors des visites. Aucune pression de vente! Ils m'ont bien informé, guidé et conseillé pour mes besoins particuliers. J'ai pu essayer de longues heures leurs matelas sans interventions et dérangement. J'ai fait plusieurs boutiques et c'est de loin le meilleur service que j'ai reçu, sans parler des multiples choix d'oreillers et de matelas de grande qualités! Un gros merci!
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February 2023 by Veronique B
(Translated by Google) Very good service from Joanie my sleep is much better since buying my cooling memory foam pillow(Original)Très bon service de la part de Joanie mon sommeil est nettement meilleur depuis l’achat de mon oreiller à mousse mémoire rafraîchissante
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February 2023 by André Jubinville
(Translated by Google) We were served by Mr. Chapleau. He was exemplary patient. These explanations were clear. Very good service(Original)Nous avons été servi par M. Chapleau. Il a été d’une patience exemplaire. Ces explications étaient claires. Très bon service
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January 2023 by Alain Van den Bosch
(Translated by Google) A huge thank you to Joanie for her advice and expertise. I cannot express enough good comments as the customer service is excellent. Thanks again Joanie ???(Original)Un immense merci à Joanie pour ses conseils et son expertise. Je ne saurais exprimer assez de bons commentaires tant le service à la clientèle est excellent. Merci encore Joanie ???
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January 2023 by Marc Simard
(Translated by Google) Very good service from Lucas in Brossard! He was patient and answered all of our questions. Thanks very much!(Original)Très bon service de la part de Lucas à Brossard! Il a été patient et a répondu à toutes nos questions. Merci beaucoup!
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December 2022 by Hugo Mimee
(Translated by Google) Great service with Marc-André. We still took 2 hours of his time!!(Original)Super service avec Marc-André. On a quand même pris 2h de son temps!!
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November 2022 by Diane D'Allaire
Excellent service.Knowledgeable staff, patientNice selection of products for good prices
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November 2022 by Gaétan Latendresse
(Translated by Google) Very good service with Mr. Marc André Chapleau. He is kind, honest and knows very well the comparative spectra of mattresses.(Original)Très bon services avec M Marc André Chapleau .Celui-ci est gentil , honnête et connaît très bien les spectres comparatifs des matelas .
