Old Navy is a popular clothing and accessories store for the whole family, offering a wide range of products including jeans in 180 sizes, comfy fleece, and activewear. Customers appreciate the fun style and good quality of the items. The store provides convenient services like free pickup and easy return options, which are quick, simple, and automatically refunded without hassle. Many find the return process to be the best, with no questions asked. However, service experiences can vary. One customer was disappointed when a branch manager refused to help with an exchange after waiting months for the right size, despite assurances they had ample time. Others mention that the staff provides very good service for returns and that the store is a favorite for buying linens, thanks to its varied collections. Some customers feel the prices are quite high considering the quality, but overall, Old Navy is known for its style, variety, and straightforward shopping experience.
I loved the clothes and they are at a very good price.
September 2023
The return service here is the BEST:It's quick, simple and automatically refunded to the original payment method. No question asked, no credit card to swipe!Wish that every merchant does the same in Quebec!
March 2023
(Translated by Google) Very good service for returning merchandise.(Original)Très bon service pour le retour de marchandise.
