-
August 2024 by Anne Frazer-McKee
Service horrible
-
July 2024 by Cindy Charron
Love their clothes
-
June 2024 by Alex Papadopoulos
Very good quality in the clothing and great customer service. Thank you for everything!
-
June 2024 by Jean Breboeuf
This store is a waste of time. I could elaborate but I just want to save others the unnecessary detour
-
June 2024 by Fardoos Mehri
I recently visited this store and was disappointed with the customer service. When I asked about a specific item, the associate offered no assistance beyond a curt "no." There was no effort to check inventory, look in the back, or suggest another store. The overall attitude was unengaged and unhelpful, making me feel undervalued as a customer. I won’t be returning and hope management improves their service standards.
-
February 2024 by Gale Jokhoo
Great staff very friendly and good quality clothes
-
November 2023 by Mégane Sergerie
I went to the store yesterday morning,The two young girls who worked were very kind and pleasant, I really liked the service! I would definitely come back :)
-
November 2023 by Mary
I went there yesterday, no hello or any service even though I was the only customer. I was completely ignored. I'm going back today and telling myself that I would give it a second chance... Same thing again!?! This store doesn't need to sell, in addition to ignoring you, people look down on you. I finally left everything on the counter and went elsewhere to buy. I will never return to this store again.
-
September 2023 by Ghis S.
The welcome and the service were somewhat "cold"
-
June 2023 by Oumy Guene
Enthusiasm very crasy. You buy, they worship you, the rest, value for money, too expensive.
-
March 2023 by Nesrine Hacene
Good welcome, very satisfied
-
December 2022 by mathieu lejeune
(Translated by Google) Very good store with professional and courteous employees. I recommend this place.(Original)Très bon magasin avec des employés professionnels et courtois. Je recommande cet endroit.
-
August 2022 by Isabelle Viens
(Translated by Google) I purchased an item at the store with home delivery. While the product was available online, I would receive, on each attempt, an email informing me that the order was canceled because it was not available. Surprisingly, no one at head office or branch was able to re-route the order. Fortunately, the manager offered to pick up the product himself at another store so that I could keep the CAA discount which does not apply online. To my amazement, a gift card was also offered to me for the trouble caused with this order. This is what I call an attentive manager who wants to offer his customers a satisfying customer experience! I am of the opinion that the system that manages the orders deserves an upgrade but the management of the R&W Dix30 deserves a special mention! Thanks.(Original)J’ai fait l’achat d’un article au magasin avec livraison à la maison. Alors que le produit était disponible en ligne, je recevrais, à chaque tentative, un courriel qui m’informait que la commande était annulée car non disponible. Étonnamment, personne au siège social ou à la succursale ne réussissait à ré acheminer la commande. Heureusement, le gérant m’a offert d’aller lui-même chercher le produit à un autre magasin afin que je puisse conserver la réduction CAA qui ne s’applique pas en ligne. À mon grand étonnement, une carte cadeau m’a aussi été offerte pour les ennuis causés avec cette commande. C’est ce que j’appelle un gestionnaire attentif et qui souhaite offrir à sa clientèle une expérience-client satisfaisante! Je suis d’avis que le système qui gère les commandes mérite une mise à niveau mais la gérance du R&W Dix30 mérite une mention spéciale! Merci.
-
July 2022 by Alexandre Nadeau
(Translated by Google) Generally good service, courteous and value for money at this point of service.Very bad experience lately with a new employee for 1 week and manager according to these words. Honestly, as mentioned by the clients behind me, the person seemed not to know his job at all. From this side, I can say that it is acceptable in the circumstances for a new employee, but manager...it is questionable. It was more the attitude of the person that was distressing. A lack of professionalism and courtesy with a colloquial language and especially without listening. I would like to be contacted by the actual store manager to shed some light on this horrible experience. A1 for other employees during my customer experience before paying.(Original)Généralement bon service, courtois et qualité prix à ce point de service.Très mauvaise expérience dernièrement avec une nouvelle employée depuis 1 semaine et gérante selon ces dires. Sincèrement, comme mentionné par les clients derrières moi, la personne avait l’air de ne pas connaître du tout son travail. De ce côté, je peux dire que c’est acceptable dans les circonstances pour une nouvelle employée, mais gérante…c’est questionnable. C’est davantage l’attitude de la personne qui a été désolante. Un manque de professionnalisme et de courtoisie avec un langage familier et surtout sans écoute. J’aimerais être contacté par le ou la réel(le) gérant(e) du magasin pour faire la lumière sur cette expérience horrible. A1 pour les autres employés lors de mon expérience client en amont de payer.
-
July 2022 by Natasha Rocheleau
(Translated by Google) Great service!As much in the fitting room as we sewed back two buttons on a dress that I was going to buy because loose and the only one leftJust wow! Especially in today's workforceNina and Kenya!??(Original)Super service!Autant à la salle d’essayage qu’on a recousu deux boutons d’une robe que j’allais acheter car lousse et la seule qui restantJuste wow! Surtout dans le contexte de main d’œuvre actuelleNina et kenya!??
