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“A very good store except the management does not know how to solve the shortage of carts. I have seen many customers look for a cart at the door, not find one and leave. Can’t you set a designated worker to ensure that the carts are available at the door?”
“Delivery was fast and with no extra cost. The delivery driver was friendly and polite. Way better than my experience with Uber Eats and way more affordable. They don’t offer deliveries everyday though unfortunately.”
“Today, we had an amazing experience at IGA Brossard!
At the bakery, the young lady (brunette) was extremely cautious with our request and very pleasant! I had never seen her there before - perhaps a new employee.
At the coldcut counter, the young lady was also very nice and diligent. She knew her stuff.
At the cash, Sierra W (I just looked at our invoice) was second to none! What a pleasure to be treated so well! She smiled, spoke to us, did her job SO well.
We shop there because it's close to home but the staff is usually sub-par. They hardly ever speak to us (though they speak to each other constantly). These individuals today, whether new employees or not, are the type of individuals you should have in the store. It completely changes the shopping experience. Kudos to these 3 young ladies who understand the meaning of customer service!”
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“I have been shopping there for years now and have never complained about anything. Tonight I bought one of your cooked BBQ chickens. It was the worst chicken I have ever had. It was so full of grease and not fully cooked in places. We ate some of it but I will be throwing the rest out. 12.99 wasted. I'll let you know if we get sick. Never again.”