RBC Banque Royale
BanksHours:
201 Bd de l'Industrie, Candiac QC J5R 6A6 Hours
About RBC Banque Royale
RBC Banque Royale is known for having very qualified staff and excellent advisers across all areas, with many customers expressing high satisfaction with their services. The bank offers helpful customer service, and some staff members are praised for their kindness and assistance, such as helping with debit card issues. On-site service is generally considered excellent. However, there are concerns about poor customer service related to voicemail systems that make it difficult to reach someone directly, which some customers see as a lack of respect. Overall, RBC Banque Royale is appreciated for its professional staff and helpful in-person service, despite some frustrations with remote communication methods.
Most Recent Reviews
December 2024
I have never been so humiliated as by the evening assistant director Patricia Mayotte. No understanding, arrogant and I would even say racist. Almost 10 years with them. I recommend this branch to anyone. Avoid!!
August 2024
I have never seen such poor customer service! Every time without exception, I have to wait more than 40 minutes before speaking to someone…
August 2024
There are only 2 advisor at counters, I had waited for a long time and when I got the chance to talk to one of them, she said I don't have access to safe boxes and my supervisor can do that!
Big waste of my time!
More Comments(38)
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