BMR Ostiguy & Brothers is a hardware store located in Chambly, offering a wide range of tools and supplies for painting, plumbing, and electrical work, as well as essentials for kitchen and bathroom renovations and basement improvements. The store also features seasonal items for winter and summer. Customers can save time by ordering online for in-store pickup. Additionally, they can seek help with renovation quotes through the Escouade Réno service. The store is noted for being clean and well-organized, with most staff being competent and courteous. However, there are mixed reviews regarding customer service. While some customers appreciated the assistance from the electrical department staff, others experienced disappointing service, particularly from a paint department employee who did not engage well with customers. This inconsistency in service has affected some customers' experiences, leading to frustration and the decision to shop elsewhere. Nevertheless, many employees, especially at the materials and plumbing counters, received positive feedback for their helpfulness and approachability. Overall, BMR Ostiguy & Brothers provides a variety of products and services, but customer experiences can vary significantly depending on the staff member assisting them.
