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June 2024 by Maxim Brisson
It's partly my fault. The glasses purchased for $202 were $100 on the Carrera website and $80 on Amazon. After showing him he told me that I should look better online before buying and that he would not refund me 10 minutes after the purchase. I admit that I should have looked first but... Let's just say that I understand their no refund policy. Scamming people and then paying them back when they find out wouldn't be a great business model.
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June 2024 by Claudia Racine
The $10 protection policy... big scam.
They say it has a one year warranty on any breakage. Finally, when you return with the broken pair, they say you can buy another pair at 50% off. Really not what they say on sale.
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April 2024 by Dannick Dumais
I bought Oakley glasses in November... in March I had to change a damaged nose pad.... they gave me a free repair coupon.... when I went to pick up the glasses they charged me $20 in money written on the hand on my $0 guarantee coupon. Scam, never do business there............
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June 2023 by Tout simplement Will
Bad experience, last Thursday I went to buy a pair of Rayban glasses at $300, going to the checkout the employee asks me if I want to add a $10 guarantee on my purchase, which I accept. The weekend passes and I have my glasses broken. The following Monday I remember having taken the guarantee, I call back to find out what I can do and the same employee tells me that no guarantee has been put on my invoice and it is impossible to speak to the manager of the store… $300 in the trash. Very disappointed.
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January 2023 by karolann gagnon
(Translated by Google) Really bad service the girl who works there we get no service to pete it's button for 5 minutes and then we tell him we're going to come back we go get our ATM card and 10 minutes later we come back the door closes it is 3:45 p.m. and the store is closing at 5 p.m. really not strong the store just lost a sale of $ 300(Original)Vraiment mauvais service la fille qui travail là on arrive pas de service à pete c’est bouton pendant 5 minute et après on lui dit qu’on va revenir on va chercher notre carte de guichet et 10 minute après on revien les porte son fermer il est 15h45 et le magasin est sencer fermer à 17h vraiment pas fort le magasin vien de perdre une vente de 300$
