Audi West-Island is a dealership that offers a wide range of vehicles to meet various needs, including sedans, coupes, luxury cars, SUVs, sports cars, and hybrids. Their team of experts takes the time to listen to customers and guide them toward the right vehicle, ensuring a personalized and attentive experience. The staff is praised for their professionalism, friendliness, and honest approach, making the car-buying process stress-free and enjoyable. Customers highlight specific team members for their knowledge and extra effort, which enhances their satisfaction. The dealership also provides certified pre-owned vehicles through the Audi Certifié program, giving buyers peace of mind with thoroughly inspected cars. Service at Audi West-Island is described as exceptional, with staff going the extra mile to ensure customer satisfaction. Whether for maintenance, repairs, or parts, clients feel confident they are treated well. Despite some mixed reviews about the service department, most customers express high satisfaction with their overall experience and the quality of service received. Many recommend the dealership for its friendly atmosphere, knowledgeable staff, and the ability to find the perfect vehicle for each individual. Overall, Audi West-Island is seen as a trustworthy and customer-focused dealership that prioritizes a positive experience for every client.
Five stars because that’s the limit. Emma handled my lease and made a dreadful process feel effortless. Sharp, wildly competent, and detail obsessed in the best way. If I were hiring, I’d poach her without hesitation. Give her a bonus, a promotion, or both.
December 2025
The service at the dealership was great. Everyone was friendly, helpful, and made the whole experience very easy. Sam Attia & Leila made sure to take care of us & I highly recommend going to see them.
October 2025
My walk-in service was good but they don't return calls and reception answering of calls not professional or courteous.
