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“Excellent service! Purchased a King Size mattress, they had a great selection of soft to firm. I went with a firmer option. High quality pillows I definitely recommend. Price is better than online and delivery was done with care. Thank you so much!”
10AM - 5PM
16928 Trans-Canada Hwy, Kirkland
Mattress Stores
“Excellent in-store service from Lorie-Ann and Kevin! The Delivery Service with real-time tracking is super convenient! This is our second purchase from Matelas Bonheur and we recommend them 100%.”
“Very good experience for the beginning to the end. Delivery guys are very polite and professional. Took everything out of the box and set it up to make sure everything was good. I feel appreciated as a customer compared to those other companies that will drop the boxes outside your door and tell you if there’s a problem to call the customer service number !! Domon is the way to go! Thank you!”
“I had a smooth, interactive and very pleasant experience at my local store in St-Eustache! Merci Eric, Celine et Dom. Delivery and installation were flawless as well.?”
10AM - 4:30PM
1275 Boulevard des Laurentides, Laval
Mattress Stores
“Good service, products made in Quebec. The delivery was perfect, Georges and his teammate were friendly, efficient and very kind. Everything was completed in 15 minutes!”
9AM - 4:30PM
805-A Bd Arthur-Sauvé, Saint-Eustache
Mattress Stores
“Very pleasant experience, very satisfied, very good service, congratulations to Sylvie Cregheur, congratulations to Nathalie Mathieu, and our two delivery men: M.cerveau and M.muscles!”
“What a professional and very pleasant service with Solange Lajeunesse. We purchased a mattress and she knows her products very well and answers all the questions, without forgetting the tips and tricks for better sleep. Truly a gentle service that inspires confidence
Nathalie Bujokd & Yves Perron”
“Ms. Rosaire Dalzon at the Dormez-vous branch in Laval gave us a warm welcome and accompanied us in our shopping. Friendly and attentive, she offered us very good service. It really makes you want to come back to the store”
“We were warmly greeted by Yahya as we were shopping for beds at the Corbusier store. Yahya knew his products very well and made very wise recommendations. We appreciated his friendliness efficiency and courteous service.
We were also very impressed with the special delivery.
We are enjoying the quality of the products purchased .
On the whole it was a very positive experience.”
“We were advised on site by Valérie, who was cordial and informative, all without bullshit or any pressure. She guided us in choosing a mattress with which we are very satisfied. Matelas Prestige is a Quebec company with a very well organized and unpretentious store. THANKS!”
“We walked in today to Euro Style Design store in Pointe Claire just to browse. There were many beautiful items. We were almost walking out when Julie gave us a a little more information about the items and our options to customize the items with colors and fabrics. We were very thankful for her professional input for helping us to choose a few item with some improvisation.
Karina”
“Impeccable customer service, the clerk takes the time to identify our real needs and the products are of excellent quality.
After-sales service is also focused on customer satisfaction.
10/10 ?”
“Hello Vanessa provided us with impeccable service and follow-up. Extra service in both languages. Thanks to Essentia.ca customer returns after 16 years of quality and well-being. Jean Guy Boulianne a Canadian Veteran”
“This family company is second to none. I received exceptional and welcoming service. My custom mattress for my roadtrek is so comfortable! I highly recommend it.”
“Very good team. There was one in the truck who gave the boxes and the other 2 brought in the boxes in pairs and not alone except for the 2 bedside tables. They put my boxes where I told them. Very satisfied. Big difference between that of November 9 and this one.”
“I bought a comforter about a year ago, when I took it out for winter I noticed a defect, call them, sent 2 photos and in less than a week received a brand new one”
“(Translated by Google) After an assessment of my needs on their online website… I asked an adviser on the phone for advice and he was very helpful in helping me make the best choice for a blu-slep pillow. Then I made the purchase online and my package arrived in 3 days! Very satisfied with the service and their online shopping site. THANKS(Original)Après une évaluation de mes besoins sur leur site web en ligne… J’ai demandé conseil au téléphone à un conseiller et celui-ci m’a très bien aider à prendre le meilleur choix pour un oreiller blu-slep. Ensuite j’ai procédé à l’achat en ligne et mon colis est arrivé en 3 jours ! Très satisfait du service et de leur site d’achat en ligne. Merci”
“Jean-François nous a rappelé dans l'heure lorsque nous avons rempli le formulaire en ligne et lors de la visite du lieu de vente, il nous a fait essayer plusieurs options. Le matelas, fait sur mesure, est formidable, exactement ce que nous espérions. Le service clientèle, la qualité du matelas, la livraison, tout était parfait. Je recommande fortement.”
“We shopped at Dormez-vous for a new mattress. We were served by Reda T. He is a fantastic advisor with impeccable service. Thank you Reda for your wonderful advice!”
“It's one of those furniture stores that has both modern design and classic all in one place.
We were welcomed by a young Asian lady who was extremely kind, was available to us without following us constantly. She even offered a lollipop to my 2 children. A lollipop costs nothing but it does leave a great impression. Thank you for that. You even offered to show your catalogue and even directed us to your store in Montreal which had in demo one of the bed furniture we were looking for. Although we didn't buy anything that day, we will definitely buy from you only because of the amazing service you offered. Thank you once again and I wish this store a continued success!”
“Stefan was excellent from the moment I walked into the store.. took a lot of time to go thru options, consideration…. Took into account all factors… and very professional for follow-ups and delivery.. could not ask for better service”
“I went to buy an Avanti Semi Firm mattress and got the best deal from the seller. Steve is the best in his field, I recommend without hesitation. Ask for Steve when you arrive, you won't be disappointed.
Thanks Steve and Mattress Entrepot.”
“I cannot say enough good things about the Kirkland Dormez-Vous location and more specifically about Lisa who was phenomenal with helping my elderly mother find the right adjustable bed. Her patience, advice and recommendations were so helpful and I am so glad that I made the decision to stop by after looking at big box stores. The difference in service and product knowledge is immense - Lisa certainly knows her stuff and gave suggestions that made sense for us. Two thumbs up!”
“Excellent service from advisor Anna Di Stefano. She took the time to walk us through the process of choosing the mattress according to our preferences and existing models (since it was the first time my partner and I bought one)
Finally, she found us a great deal and we are super grateful ☺️
Thanks again!!”
“Went to the store to help out my parents choose a new mattress and Ms. Armanie was very helpful and patient with them. Very polite as well and gave a great customer service!”
“Very nice store! Thank you very much to Elodie for her help and valuable advice, she really took the time to guide me as best as possible!
I will definitely return there for other purchases!”
“I had a good experience today at Brick. Madame Mouna BelAli helped us a lot to choose and decide, she was so helpful and patient. Even I bought extra stuff because of her hospitality .”
“I've had some great customer service over the years and I always find it important to highlight those experiences. I don't like focusing on the bad because it might just be that someone is having a bad day and doesn't know how to deal with it. It happens. Well the opposite happened to me this Wednesday evening when my daughter and I went shopping for a new pillow. Ula took such good care of us, we shared a few laughs, she made us comfortable and was helpful in making our selection. It was indeed more than I thought I would spend on 2 pillows but we have been sleeping like babies! Thanks Ula for your care and attention. There's a reason we are repeat customers at Dormez vous.”
“Exceptional service. I was accompanied by Anick who guided me in all my purchases related to moving into my living room. From the plan, to the choice of furniture to the decoration. She is super patient and attentive! It makes me want to go back!”
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“I had an excellent experience with Sinde Nelson! She was extremely kind, patient, and very professional. She helped me choose four mattresses and bases, explained everything clearly, and made the whole process so easy. She speaks both English and French, which made communication very smooth.”