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October 2025 by Michele Derozario
Reza was an excellent sales person , very knowledgeable and helpful
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October 2025 by gary scotland
Service excellent!!!
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October 2025 by Peter Arsever
Great personal service and information given by a team of friendly staff. Had a pleasant experience with great advice.
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October 2025 by Karen Hovhannisyan
Very nice store. Helpful staff. Big thank s to Reza. Very patient. He helped with choosing the merch.
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October 2025 by Sona Aghayan
Reza was amazing — he took the time to explain the differences between shower systems and helped us get what we needed within our budget. Great customer service!
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October 2025 by Sandy S
I had a great experience at Bath Depot West Island- Thanks to Kiyan. He was very attentive and patient, and helped me choose the right bathroom fixtures.
When I first went two weeks ago, I was only looking, but when I came back last week, he remembered exactly what I needed. I really appreciated that.
I’m very satisfied with the service and highly recommend Kiyan. Thank you
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September 2025 by aamir kamal
Reza give me very good service
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September 2025 by Amber Maria Baran
Araba was great and so helpful! Thank you Cathy & Araba
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September 2025 by Fleurry Lavoie
Excellent service! Great team and good price ! Had a great service from the store manager.
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September 2025 by Kay Zay
I had a wonderful experience with Kiyan he helped me find what I needed and was very professional. The rest of the staff were very friendly and welcoming. Would definitely recommend!
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August 2025 by Mustapha Messaike
Cathy is a great person, customer oriented and knows her job very well.
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August 2025 by vanessa sabella
Calvin Finn was great!
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July 2025 by Caroline Khawam
Buyer be careful when purchasing from Bain Depot. I bought a vanity unit from them. The drawer of the vanity had a manufacturing defect where the paint had a cooked piece of debris in it. I wanted to exchange the piece under their 5 year warranty for manufacturing defects. Bain Depot refused to honour their warranty stating that since the item was “installed”, I would have to pay for a new part. To add to the disappointment, they also explained that I would receive the replacement item in 3-4 months. Suffice to say, my purchasing journey with them has come to an end. I will purchase my next items at retailers who honour their warranties and don’t make transactions complicated for their clients. I added pictures of the manufacturing defect. I fail to understand why I have to pay to correct an item that Bain Depot sold to me as faulty.
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May 2025 by Edeliz Avila
Esther and Calvin helped us during our visits to the West Island Bain Depot. My friend who cannot make a decision for their life was saved by both of these guys who were very patient and kind, as this was a time sensitive start. Esther helped us during the first visit helping us pick out the bulk, and Calvin during the following 2 visits. 10/10 on customer support!
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May 2025 by Rose Poetry
Great store ! Good price good service.
