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December 2023 by Josee Brisebois
Super Good Service From Cashiers..They always have a beautiful smile and they really do everything possible to satisfy me..Well done !!
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December 2023 by Benjamin Patry
Super helpful staff. Thanks to Leandre and Daphné for supporting me in my financial development!
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November 2023 by Avant 2022
Fraudster on site ATTENTION!! go somewhere else
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November 2023 by Jonathan Grise
Worst experience. No follow-up, does not respect its own deadlines and it is an eternal start again. Advisor Julie Daunais is not organized and has no rigor. The director Sylvie Thériault offers compensation to alleviate our discontent but she has no words, I am still waiting for the submission of what she told me. I am in the complaint process and I will continue with AMF and send a formal notice. It's simply Scammer!
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November 2023 by jonathan mercure
2 times extremely poor service, I strongly advise against it, the financial advisor is very incompetent and does not respect any request from the client and because of that the branch manager Ms. Theriault took charge of everything (did nothing apart from usanarching even more and abusing the weakness that we had recently, and not respecting his words on the whole process), took several months to resolve this, so I suggest you think again before taking td and especially this branch worst service to the customers of all my life and worse than thieves and disrespectful, also not signing anything because he paid nothing at all and did not warn us in any way of the additional costs to be incurred despite who verbally say they pay it after we argue with them but do not 'never refunded since they said it verbally*
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October 2023 by Karine Bernier
I will never do business with this branch again! Bad service, employee error and no return call!
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October 2023 by Cip Rian
This branch is a disgrace to the TD brand. We made the imprudence of wanting to refinance our mortgage with them, while we usually did business with another branch...The advisor completely lacks professionalism. She doesn't return his calls or respond to emails. After almost 2 weeks, we had to go through the receptionist and another employee twice to finally be able to speak to her, because the lady didn't seem to want to answer us. We thus lost precious time without having any follow-up and during this time the rates rose further. I have been a TD customer since 2011, but I have never seen such an attitude before. It is a profound lack of respect towards customers who are taken for suitcases. Please do yourself a favor and avoid this place at all costs because the service is pitiful.
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July 2023 by juvia juvia
Always the same ones who are there and perfect service meg-
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July 2023 by Marie-Eve Provencher
Worst branch for service! Do not take a mortgage with them because they require you to pay an additional amount to pay your taxes but they do not pay them! When you try to reach them, they don't respond! It's pitiful!!!
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June 2023 by Julie Hemond
Very Satisfied! Impeccable service ?
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June 2023 by Louise Brousseau
Bad service all round and above all unacceptable to wait for a request for three months. Some employees are non-chalant, don't even follow up, we have been waiting for 3 months for follow-up for a power of attorney! Quite simply, we will close our accounts!
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February 2023 by Mikee-James Bourgeois
Worst banking service I have ever had the misfortune to have. No return calls and no follow-ups. We have been taking steps since June 2022 regarding a mortgage and we only respond when a complaint is filed. ?????
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February 2023 by Catherine Bureau
Bad customer service. No return calls, no follow-up. It was necessary to file a complaint to get a return call, only to return documents again because time had passed and once again, no follow-up. I strongly advise against it.
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December 2022 by Caleb S21
Like the other comments this branch is to be avoided. I've been waiting for my money (RRSP) for more than a month and after I filled out the same forms several times because they made mistakes in my file. Think twice before doing business with them. THANKS !
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December 2022 by Mhyunjin Hwang
I went with TD that day I had deposited my check and it was frozen I couldn't use my money there madam thawed it for me I thank her for her service and the others also continue to love you.Soon my mother and my sister will open their accounts there because with Desjardins they do not want to do service so TD gives good service tell us why etc. thank you for this experience I will always stay with TD! ??
