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“We traveled a few hours to get there. It was their last hour and they were great. Marie was quite tentative and made sure we felt taken care of and would come back which we will. Thank you.”
9:30AM - 9PM
16936 Trans-Canada Hwy, Kirkland
Pet Stores
“Fantastic first experience when I was looking to find Totally Raw when Mondou, closed unexpectedly, The owner was very friendly and professional. They have a loyalty program and gave me the senior discount even though it was a day earlier.”
“This was a great store. The owners are super nice. The store was very interesting with exotic animals like turtles, iguanas, bearded dragons, and rare reptiles. Chris and other staff were very friendly and shared their love and knowledge of all the animals. Will definately be back. A really nice dog named Loki greets you as you come in.”
“Ive donated to this place and the girls were very kind and just love pets My fur baby passed over the RAINBOW BRIDGE 2 YEARS IN MARCH AND I WILL BE DONATING EVERYTHING HE IENS .I DIDNT EANT TO GIVE AWAY ANNYTHING OF CHEECHES,BUT IM READY TO PART WITH HIS BELONGINGS??”
“%100 dog people,LOVE LOVE LOVE!!!... the owner is a GEM,friendly,friendly,friendly and is there to answer all your questions about your pooch...ITS A DOG LUV FEST...”
“Thanks to the 2 owners dsl I don’t know your names ? I visited you with Bella my Danish today. Thank you for your advice and sharing your knowledge, this is the first time I have been so well received in a pet store with my Danes and well advised. I wanted to point this out because the good things are not as well highlighted as the bad ones so thumbs up to you for your impeccable customer service until next time”
“Really Nice staff, I've been to a few Mondou's but not like this place. The girls always greet you with a smile, they ask if you need help, actually Help and then say bye with a smile. It never misses, they are always friendly and helpful, I've never been to a place so consistently friendly and helpful. Keep it up girls”
“I always have excellent service at this Mondou: kindness, courtesy and good advice. Today I spoke with Audrey, she listened to my cat's problems from start to finish, showed me several products and options to improve the situation. She was a big help. It is this exceptional service that leads me to write this review. Thank you Mondou Ste-Therese. :)”
“Had a lovely experience with an employee today, she was very knowledgeable and helpful! The store was very neat and organized, we will be happy to come back whenever we need anything for our cat.”
“This was my first visit and this store is a chihuahua paradise. The service was amazing, I was able to find shirts and a harness for my 2lbs puppy. I will definitely come back with my other chihuahua.”
“For my part, I have only good words to say about this location! Manon the owner is calm, delicate, patient and dedicated to her business and maintaining this standard. Every time I have to go for my dog's nail trimming, she reassures my pet and makes us feel confident. I also stopped purchasing from another Animo branch for this one. I don't regret my choice! I recommend this business, a superb team and lots of choice!”
“I had an excellent experience at the Mondou store in Kirkland, thanks to the outstanding service provided by Maria. She was incredibly knowledgeable, patient, and went out of her way to help me find the right products for my pet’s specific needs. It’s clear she truly cares about animals and customer satisfaction. Her friendly attitude and professionalism made my visit not only easy but enjoyable. Highly recommend this store—and especially the manager Maria—for anyone looking for top-notch service and expert advice!”
“Highly recommended for pet supplies of any need! There was a great selection, and the personnel are absolutely first-rate. I wanted to obtain a special needs food for my cat that was very difficult to find without committing to buying an entire case from a special order. This store was willing to order the case for me and allow me to purchase one can just to see if my cat would like the food first. I would not think twice about traveling here from Montreal to shop for my pet.”
“Wonderful staff! Very knowledgeable and always willing to go the full mile for you!! Purchased 2 beautiful parrots from Lee and his wonderful team. We are so happy!! Our birds are amazing!! Highly recommended!! You can see the love they give to the pets at this establishment. 5 star!!”
“Non only you find what you need but you will find a lady that will help you. We when there desperately looking for something that will help my cat just operated and the sweet girl not only took care of the issues but resolved immediately. Thank you to her again..and again. It turned to be my Mondu.”
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“Great service, very friendly ! Young gentleman Roch has been so helpful, knowledgeable, very kind ! Shows how much they are passionate about animals and it really shows in their customer service ! Managers please give them a huge raise ! Thank you”