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November 2023 by Guerline Docteur
We ordered a birthday cake . Julia the baker did an excellent job! We got a custom cake using one of my son designs! We got a lot of compliments!!! THANK YOU JULIA!!!
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October 2023 by Mich Fournier
The deli sample lady was excellent, the sushi guy got mad at me for attempting to grab a container to look see what's in it. So I didn't touch it and walked away. Lost of a sale from ignorant employee.
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October 2023 by Paul Gambling
I don't speak French, wish I had learned years ago, they were very helpful in assisting me.
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August 2023 by Elaine Zewe
The elderly lady at the hot food counter should stay home and take a nap. Grouchy
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July 2023 by Patti Laliberte
I really like this store and, when time permits, I will drive out if my way to shop here. It’s clean and well stocked with fresh produce, meat, and bakery. There’s a good variety of pantry items that aren’t always available in other stores. Also, the staff has always been courteous and helpful.
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May 2023 by Elaine Bedard
Ordered cake, friendly, helpful baking employees.Definitely will return
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December 2022 by Carolyne Pr.R
Great IGA with a very large selection of beers from different microbreweries. Features a very large choice of ready-to-eat options, from salads to pasta to classic meals and even sushi!
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December 2022 by Victor Aouad
Nice place. Well organized. They make fresh bread every morning. They also have good deals.
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December 2022 by Cathy Trudeau
I was going to buy a ready made ceasar salad in the deli department but they did not have any little ceasar salad dressing only raspberry. Also, the bread I bought had a big coupon for .75 off, and the cashier did not remove it. They should be able to see a big coupon on the bread. Second time this happened.
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December 2022 by stephen jolicoeur
This store is my normal neighborhood grocery store. I like other customers rush in and rush out, not paying much attention to what is going on within the store. This week was doing my annual poppy campaign as a veteran. Due to store renos this year I am placed closed to the front exit and have a complete view of the service desk, cashiers and the new self checkouts. Having more time to view details, I have noticed how all the staff are always pleasant, always smiling and thanking people for their purchase. But more so I see how incredibly patient they are with senior citizens. Being a senior myself I see how some stores staff have a little less patience with us. I know we are slow to walk thru the line up, unload our cart and take for ever to get our wallets out. But the staff here just keep smiling and talking to the customers not rushing or rolling their eyes like I have seen in other places. They even volunteer to take the carts of grocery's out to the cars for seniors who they see need the extra help. And of course they always smile at me and welcome me each morning take a minute or so to say something to me in passing during my shift . As well this store is spotless, the staff is constantly wiping down areas, and they have a dedicated people walking about wiping down store displays etc. My hats are off to the staff , as a customer and a senior I commend and appreciate the friendliness and patience you display.
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December 2022 by Georges Kanaan
Came to buy a cake, the imdividual was on pause and not back for 15min. There were 4 other employees that "couldn't help us" because they dont have the "training " to sell us cake. They had no problem with us leaving the store. Not recommended at all just go to the Metro next to it
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December 2021 by Ghee Marrteenoh
They had everything I needed, but the cashier/bagger experience was very disappointing. I brought 2 reusable bags and the bagger got mad at me after I suggested he could use the second bag as he trying to make everything fit in one bag by squishing and squeezing my bags of chips. Results: lots of crushed chips.
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December 2021 by Katherine Horner
Clean and organized! Very nice store! Needs a larger selection of organic foods and prices are definitely higher than most grocery stores.
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December 2021 by Cameron Lafontaine
I have been shopping at this store for over 7 years. I never had any complaints, until now -- As a whole, the staff at this store are NOT enforcing physical distancing rules anymore. According to Health Canada, only 22% of Quebec residents have received at least one dose. We as a society still have a LONG way to go before we can start relaxing physical distancing.Solution: Create ONE grocery line and have a person directing customers to the next-available cash register. Many grocery stores in the area are doing this and it is very smart (e.g., Wal-Mart off Blvd de la Gappe) Yet, IGA Charles has an extra person bagging groceries at each check-out, but they won't have a person directing traffic??!! How does this make sense? This store clearly has tons of staff on its payroll, so why won't they just ask ONE person to direct traffic at the cash register and help enforce physical distancing.Okay.... So maybe you are reading this and you are anti-mask and anti-physical-distancing. I get where you are coming from. We can still be friends. And guess what? There are other benefits to having a common, shared line!!! It (1) relieves congestion at the end of the aisles closest to the cash registers at peak hours, (2) reduces the standard deviation of wait times (this is why banks have a common line), and (3) prevents selfish people from not waiting for their turn. Everyone wins! #highfive
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December 2021 by Steph
They have a decent amount of exotic fruits that I don't see everywhere and nice varieties of veggies and mushrooms.Plus they have Good service and very nice staff in general.MY FAVORITE of them all.I have this weird thing of proper placement. I eat a lot more healthy now and to change in that direction this place helped me.When you go inside it starts with all the fruits and vegetables then the bakerie if you want some and the meat sections. It is structured in a flow that you don't have to go in the 'refine' food sections unless you need eggs or milk but even that you follow the coolers. When you want to stay focused on healthier lifestyle that was a nice start.Have a great day to all
