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November 2024 by Starlight
Returned a product. We don't get a gift card we got a receipt with the amount and an expiry date. Which they explicitly stated that they don't keep a copy of.
Anti-consumer and exploiting a loophole in Canadian law so they can keep your money. Hoping your flimsy piece of paper IOU is destroyed or lost or you forget about it.
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November 2024 by Line Hachée
Very good service, kind, attentive and courteous staff. I recommend.
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October 2024 by G
Terrible customer service and condescending employees. After paying over $100 for a set of sheets, they refused to take back the defective product. The young lady at the checkout was very condescending towards us when we wanted to make the exchange. To avoid.
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July 2024 by Valérie Sauvé
Great service we received from Magalie in the bedding department. She was able to advise us and answer our questions.
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July 2024 by H “Micky” Belanger
When we walked in this Gatineau Linen Chest store yesterday, the cashier looked annoyed and was unfriendly. It looked like she was upset that we walked in. When paying for merchandise, she was impatient and showed it through her actions. The experience was very unpleasant. This store should really hire employees that want to be there!!
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January 2024 by Alexandre Contreras
Super good service, nice stock, good quality! More expensive than a place like Walmart, but the quality is there.
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January 2024 by QueenEve X
This is the ideal place to find quality bedding.
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January 2024 by Carole Lanthier
Nice store
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December 2023 by Mark K
I normally don’t write a review, but I have to. The staff on the phone told me they would have to put me on hold for several minutes and never came back to me. Then when I call them again, just automatically put me on hold after I spoke to them in English. Is this for real? This is such terrible service. Please be more professional and mature when dealing with customers.
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March 2023 by Lucie Lapalme
Thank you for the polor fleece sheets on sale.
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March 2023 by Pascal BAILLOU
(Translated by Google) The store is jumbled up and it is very complicated to get an order made by mail order.(Original)Le magasin est pêle-mêle et il est très compliqué d'obtenir une commande faite par correspondance.
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February 2023 by Ivo C
One of the worst customer service experiences I have ever had. Showed up to pick up an online order and it wasn’t busy. Gave them the order number and it took them thirty minutes before I simply gave up and asked for a refund. It was not a staffing issue since there were four people milling about not doing much of anything. While I asked for a refund, I didn’t end up getting one (because it was an online order). So on top of not getting my product, I didn’t get reimbursed, had to wait half an hour and the person working there showed zero interest in resolving the problem. Meanwhile my husband waited in the car with three crying kids because an extremely basic item pickup (ALREADY PAID FOR) could not be completed due to utter incompetence. Massive avoid. Won’t be shopping at Linen Chest again and will now have to deal with the *wonderful* online reimbursement process during work hours thanks to the in store incompetence. No thanks.
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January 2023 by Robert Chabot
(Translated by Google) Good service and very large selection of products.(Original)Bon services et très grande sélection de produits.
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January 2023 by Michael Revill
Linen Chest is a household store selling everything for your bedroom and kitchen with other decorative goods for your home.
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January 2023 by Di Ane Lesage
What beauty! And I am the lucky one who took advantage of the deals...I had seen everything online but the liquidation is not always displayed as well as being able to touch the texture. Very happy with this visit. I wasn't the only one and the cashier was polite and quick.
