Watches near Gatineau, QC

“Kat is the best! She took the time to answer any questions i had, and suggested pieces based off my style. I get compliments anytime I wear my new jewelry, and i'll definitely be back for gifts and more for myself!”

“Brought a silver bracelet for repairs. It was completed after 1 day. Did a wonderful job, even cleaned up the bracelet and very reasonably priced. Hard to find ethical good work these days. I’m so glad I discovered this place!”

“Very fast service and lower price than the other shops I went to. Got in and out in 5mins or so. Had the battery of my watch be replaced. I'd recommend this shop for any concerns on your watch.”

“I would like to share my recent experience at your store.

I initially visited to purchase a watch for myself. During my first visit, I was assisted by Vanessa. Unfortunately, I did not feel comfortable with the service I received. While I was trying on watches, she seemed impatient, which made me feel unwelcome, so I decided to leave the store without making a purchase.

However, because I truly liked the watch, I returned about half an hour later. This time, I was assisted by another young female associate whose name I unfortunately do not recall. She was extremely kind, patient, and professional. Her attitude completely changed my experience. She treated me with genuine respect and care, and thanks to her outstanding customer service, I felt confident and happy completing my purchase.

I sincerely want to thank the young lady who assisted me during my second visit. She represents the level of service that truly makes a difference. I hope all customers can consistently receive that same positive experience.
Five stars For the second associate”

“I had one watch that needed a battery and a 2nd watch that needed a band repair. I went to the Carlingwood Shopping Center location Saturday morning and was met with a very friendly greeting and offered to do it while I waited. I opted to go shopping and came back about 30 minutes later. A small lineup - about 5 minutes - then my turn. Both watches were ready to go, the price was very fair and the service friendly. I was thanked for my business with a smile. Very impressed - glad I found this place! I will be back and will highly recommend them to my friends and family. Thank you!”

“Needed my watch resized for my wrist. Many stores had complications with doing so, due to the type of tool needed.

Thompson jewellers took one look at it and helped me out. One of the owners was actually the one that helped me out and resized my watch. Didn’t know he was an owner till the end of the interaction.

Thank you sir and Thompson jewellers. Very professional and welcoming environment.

Highly recommend.”

“I went to the store on two separate occasions and on both occasions I had a wonderful experience. The person who made my experience wonderful was the clerk was working on both occasions. She was a beautiful dark skin thin young lady… I’m really sorry I forgot your name! I am from Ottawa and when I travel I always buy gifts there to bring to my friends are abroad. The first time I bought smoked salmon in a wooden box with Inuit art on it. The second time I bought two bottles of large maple syrup with some maple butter. The young lady who’s served me was so pleasant and patient with me. She even googled for me if it was allowed to bring smoked salmon on a plane. She made pleasant conversation with me and when I bought the maple syrup she went through the effort of wrapping them carefully so they don’t break when I put them in my luggage. The store is beautiful. They have amazing beautiful souvenirs and artwork. There is another store downstairs not affiliated to them but just not as good. I did compare the prices and although this store is much more high end,the prices are much better. Not to mention they have way better things. More creative and beautiful things. I was looking everywhere in Ottawa for the smoked salmon with the Inuit art on the box. I was very stunned when I found it at the store but pleasantly surprised. To the young lady working at the counter again I am sorry I forgot your name but you are amazing. From now on I know where to go to buy my souvenirs from Ottawa.”

“I bought a fiancé ring for my wife at Master Fine Jewellery in Saint Laurent Mall (Ottawa), and I couldn’t be happier with my experience. The quality of the ring is excellent, the price was very fair, and the service was outstanding.

The staff were professional, patient, and genuinely helpful in guiding me to the perfect choice. They made the whole process smooth and stress-free. I’m extremely happy with my purchase and highly recommend this store to anyone looking for beautiful jewelry with great value and amazing customer service.”

“I had excellent customer service from this location. Imran is very knowledgeable and made very helpful suggestions that helped me to make my wedding band selection. I highly recommend this store!”