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“Thank you for the incredible service and custom made ring. This was made top quality and exactly as envisioned. Thanks for taking the time to work the design and most importantly for good advice in terms of material and style.”
“I went in to get a broken strap replaced for my Tissot watch, thinking I was going to need to wait and order a new one. Brian Volta had a quick look and he was off to the back room. After 15 minutes he returned after fixing my strap and replacing my battery. He explained the issue and only charged me for the battery. Great experience, very helpful and professional. Recommend them highly.”
“I highly recommend Fooshin. I have brought in several nice watches in recent years with various problems and he expertly fixes them. A real wizard in the craft and a pleasure to talk to.”
“Have been buying from Jeff, family and staff for years. Always extremely knowledgeable, professional and friendly. Their knowledge of jewellery is extremely elevated and sets the standard for Ottawa. They always try to match your style, needs, price range to the item that is the best fit for you. Honestly, I don’t even consider any other store in Ottawa when wanting to make a special purchase. Worth saying again since customer service overall has taken a step back in our current times, Thompson jewellers set the gold standard. Thank you.”
“Truly fantastic for fast and simple watch repairs with courteous customer service. All of the staff have been knowledgeable, including doing repairs on my Swiss automatic watches with tricky bands.”
11AM - 6PM
50 Rideau St, Ottawa
Watches
“Very very friendly and helpful staff, the Asian lady(I think her name was Fiona) helped my sister in law pick out a wedding band. She was extremely patient and helpful, explaining all the different aspects of diamonds, rings... Will definitely recommend!”
10 AM - 6 PM
Swatch Rideau Centre, 50 Rideau St, Ottawa
Watches
“I went to the store on two separate occasions and on both occasions I had a wonderful experience. The person who made my experience wonderful was the clerk was working on both occasions. She was a beautiful dark skin thin young lady… I’m really sorry I forgot your name! I am from Ottawa and when I travel I always buy gifts there to bring to my friends are abroad. The first time I bought smoked salmon in a wooden box with Inuit art on it. The second time I bought two bottles of large maple syrup with some maple butter. The young lady who’s served me was so pleasant and patient with me. She even googled for me if it was allowed to bring smoked salmon on a plane. She made pleasant conversation with me and when I bought the maple syrup she went through the effort of wrapping them carefully so they don’t break when I put them in my luggage. The store is beautiful. They have amazing beautiful souvenirs and artwork. There is another store downstairs not affiliated to them but just not as good. I did compare the prices and although this store is much more high end,the prices are much better. Not to mention they have way better things. More creative and beautiful things. I was looking everywhere in Ottawa for the smoked salmon with the Inuit art on the box. I was very stunned when I found it at the store but pleasantly surprised. To the young lady working at the counter again I am sorry I forgot your name but you are amazing. From now on I know where to go to buy my souvenirs from Ottawa.”
11AM - 5PM
1200 St. Laurent Blvd #527, Ottawa
Watches
“Today my friend and I were helped by Nick. We were just casually browsing the engagement ring selection, but Nick was so kind to offer his assistance. He helped us figure out what diamond shapes best suit our fingers, measured our ring size, and gave us more information than we could have asked for. On top of that, he made great conversation. Overall, he went above and beyond and really made our window shopping experience a joy in our day.”
“Amazing prices! I compared prices at chain stores and the price I was given at Master Jewelrs was the best and reasonable with amazing Diamond collection and Gem stone. They also have amazing seiko collection. I love my ring. They are very kind and helpful. They even give discounts on top of their great prices.”
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“They have some great pieces of jewelry that can go with like a "fancy" or "casual" look/style like necklaces, earrings, bracelets and watches! Not to mention its pretty good quality and affordable compared to other jewelry places out there. I would definitely check them out if you can! Christmas ? is coming, so this could be a great gift to give someone ?”