“Always had impeccable service from employees, smiles, kindness. To avoid, having paint colors done by the boss. This is clearly not his department. The color didn't look at all like the paper sample, and it's not given the paint. That was the only time I came away bitter.”
“I was served today by a young man, his first name is Nicolas, who I met in the lumberyard. He was courteous and answered my questions with patience, he guided me in my choices and helped me with the transport of my order to the car. He did it with pleasure which is rare these days for some employees.
I also had very good service in the garden section, the young man knows his plants and guided me very well!
It’s really a great customer experience today!”
“45 minutes before closing, 5 employees and the manager of the Granby store mobilized to lower using a forklift a set of pizza stones that were sitting on a pallet at the top of aisle 7. A big thank you to the team...successful pizza evening thanks to them!”