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December 2024 by Marc Gagnon
Very disappointed, try to speak to the manager and they are unavailable. The customer no longer matters.
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November 2024 by Francis Héneault
Gang of crossers I bought a propane tank 3 months ago I went back to have it filled and they say that it no longer fills, that it is defective and that I have to replace it buy another new one. I will never go back there for propane
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November 2024 by Stephan Simard
We call and it makes you wait at the end of the line to hang up on you
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September 2024 by Jame Trem
1 hour wait to get a piece of wood from the back. Just incredible. And it gets worse. To avoid.
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August 2024 by R Bouchard
After buying for several thousand dollars. Terrible service. For a bath purchased at $360 + tax it will cost more than $1000 in costs to have it changed and Canac offers nothing in exchange and does not respect the warranty even though the purchase took place less than 30 days ago.
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July 2024 by Marcus Maltais
Ridiculous service...I made 2 trips to Jonquière (85 km round trip from home) to be told that the stock was B/O. However, I had taken the trouble to call beforehand to ensure that the goods were available. The 2nd time (this morning) I told the guy not to trust his computer and to go look at the warehouse because I didn't want to waste my time a second time. He called me back to make sure that my order (8 sheets of 24"x8' polycarbonate ordered and paid for on the website) was ready. Arrived at the warehouse, they were sorry to tell me again that it was not Only 2 sheets left, almost 3 hours of my time wasted and tens of dollars in gas, what is that worth to you?
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July 2024 by Denise Côté
If there had been 10 stars, I would have punched it...We went to get 12 inch by 12 foot tubes and asked to have them cut...back in the warehouse, everything was already done. ..Well done to all of you...excellent service!!!
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July 2024 by Cindy Côté
Poor customer service..
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June 2024 by Sylvain Ferland
The best prices I have seen
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May 2024 by Guylaine Valois
On April 27, short of time and unable to collect part of our order (not available) at Canac in Chicoutimi, we took the chance to call your Jonquière store after 5:00 p.m. (closing time). However, the members of your team, Noémie Côté and Lucas Minier, have clearly demonstrated their “Excellence in customer service” by finding the missing item from your branch, while waiting for us outside with the missing part. , doing the necessary checks and making sure we had all our pieces to return to the North Coast with a big smile and a light heart. Here again, we would like to thank them and congratulate the recruiter of these dynamic young people who listen well to the needs of your customers by leaving the sandbox to help your customers...Once again and in a more assertive tone precise...THANK YOU!
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May 2024 by Tremblay-Girard William
I went to the lumber yard at Canac in Jonquière and I received very poor service from the clerks at the lumber yard, comments were made that lacked respect.
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May 2024 by Sylvain Genest
The wait to access the backyard is WAY too long.
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February 2024 by Guy Tremblay
I visited Canac Jonquiere Thursday February 22, 2024 around 4:30 p.m. I was in the painting and electricity departments. The 2 clerks were attentive to my needs and made suggestions that helped me find what I wanted. Thanks to the 2 young men.
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January 2024 by Gilles Lagace
Lots of choice
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January 2024 by Tremblay Patrick
Low price.
