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February 2025 by Gautem Sharma
Great service, old branch needs some renovations but the advisors make it worth coming here for my banking needs.
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February 2025 by Erica Di Caprio
My advisor Raveen is knowledgeable and has helped me seamlessly with all my banking needs. From investing to credit needs she’s helped me through it all. The staff is kind and welcoming highly recommend CIBC!
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February 2025 by Agalya Thangavelu
The staff is so nice & knowledgeable, the service I received was impeccable, happy to have my banking with CIBC!
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February 2025 by Jordan Francisco
This branch is a joke, how can you not open me a american account?
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September 2024 by Scott Hughes
Unprofessional, lying to customers, misleading them and wasting their valuable time.
My experience was a nightmare. I went in happy and left pissed off and they did not want me to deposit my cash into my mutual funds. So, why not?
I should sue them 15k for psychological damage.
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August 2024 by Hicham EL DAHABI
I used the machine to make deposit my money disappeared never appear in my account it happened to me 2 times the first time two years ago and now another time I want to go review with them and then I change the bank no confidence after my experiences.
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November 2023 by Ali Lavasani
I had an awful experience with Adam, He could help us but He was trying to be in a safe side. I never suggest this branch to anyone and worst experience with CIBC.I hope some day they will wake up and strart transforming their services.
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September 2023 by Ma Sa
They are not interested to serve you. She kept repeating passport is not a government ID and you need to have driver’s license to open account (and “she was 110% sure”). I got out of that branch went to other branch and they did it right away.
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September 2023 by Анна Саенко
We made an appointment for service at the bank a week in advance, emphasizing that this was very important to us, but we were half an hour late, which we wrote about in advance. We arrived an hour before closing, there were no people except us, and there were 3 employees at the counter. They immediately told us unkindly that they wouldn’t have time to serve us, even though it was almost an hour before closing! In response to our persistent requests to serve at least one person, they reluctantly began entering data into the database and 40 minutes (!) before closing they said that the system was no longer working. There was a long weekend ahead and it was clear that everyone already wanted to go home and our company was preventing them from looking forward to the holidays. They began to demand additional documents that other branches in the network of this bank do not require. In general, they did everything to get rid of us. As a result, we had to go to Toronto, since only one branch at the airport was open on the weekend. There we were served in 51 minutes and all the documents were correct. 1 out of 10, arrogant and anti-customer service!!!
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June 2023 by Tabitha Marie Geraghty
As an English speaking person born in Montreal, I am always happy with the level of service that I have received. Specifically, at this branch for over 40 years.. The New staff are mentored well and to those who have kept the culture and service at this branch to a level of excellence, Thank you to all the staff.Mario, Lusia and to all of you!
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April 2022 by Swapnil Gawade
The representative in the bank rejected to print bank statement. Got it immediately from other CIBC branch.
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November 2021 by Suzan Pietracupa
We have been clients at this bank for over 2 decades. We have always received professional, courteous service.
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May 2021 by Jean-Michel Demain
Bad service. Employees are not interested to serve you. Always problematic. Stay away.
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August 2020 by Momess D'amérik
(Translated by Google) Employees know what they do and are very friendly. Maybe a little too much, because I'm rarely in a hurry but that day, I was. Despite a large queue (only two employees at the counter) they were still the way to talk about the rain and sunshine to clients. I have no problem with courtesy but if people wait 25 minutes to finally arrive at the counter, well, maybe we should think about adding employees at the counter ...(Original)Les employés savent ce qu'ils font et sont très sympathiques. Peut-être un peu trop, car je suis rarement pressé mais ce jour là, je l'était. Malgré une grande file d'attente (seulement deux employés au comptoir) ils trouvaient quand même le moyen de parler de la pluie et le beau temps aux clients. Je n'ai pas de problème avec la courtoisie mais si les gens attendent 25 minutes pour arriver finalement au comptoir , et bien, il faudrait peut-être penser à rajouter des employés au comptoir...
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October 2019 by Sian D.
This branch is phenomenal. The tellers are super kind, very attentive and always patient with the customers. The advisors are also very helpful and, on the few times I've stopped by at random, they've always had time to sit down with me and chat over something quick. Seems like a great environment to work in as the staff are sociable with each other and often sharing a laugh.
