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March 2024 by Eldy knight
Excellent service from the manager, Ellen. She really knows her products, especially since I was going for a very large purchase of a new bed. Very personable, going the extra mile to make sure I was completely satisfied with my purchase. This is the kind of customer service we used to enjoy in days gone by,. I highly recommend this store especially with the service I received from Ellen
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February 2024 by Michael Hennessy
Good service. Great prices.
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January 2024 by 13 N.Y. Yankees
This Linen Chest is a decent and an important one. It smaller than the one in Fairview but it’s a nice location because of the Cinema and other things nearby.I hope this Linen chest stays.
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October 2023 by Donna Colatruglio
I dealt with Kirkland store manager Helene, let me tell you, she went out of her way to make sure I was satisfied with a return that I actually bought at Fairview store, not too many persons are giving this kind of service anymore! Thanks again for everything! highly recommended to shop there!
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January 2023 by KK Here!
Annoying staff (late middle age woman with glasses Dec 31 @ 1:30), probably work on commission. She followed us around and not giving us breathing space to look what we were looking by ourselves. She immediately puts one of the sets at the cash for us and when she saw we had another set in our hands while lining up to pay, she asked "what the problem was" and took it off my hands and put it behind the case with the other set, probably wanting commission. This was at the duvet cover department.
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January 2023 by Thomas Hum
They work on commission since we were hounded non-stop by a sales lady. Sometimes you want to just browse, but not this time.
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July 2022 by Mario “Destined for Oblivion” Stinger
I showed up at 9h30 as indicated on Google Hours. There were 3 more people there. The staff just came by the door, shown ten fingers and walk away. When it opened at 10h05, as ask her why they opened late and she just told me "I'm not management, I just sell stuff". They just lose me after years as a client.
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June 2022 by Robin P
cramped store. feels little like a discount store but does have good quality stuff
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May 2022 by marianna armata
Love this place for good quality homewares. Service was fantastic and friendly.
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January 2022 by Player One
terrible customer service, manager displayed total disdain for customers. turned her back to us for 10min as she spoke on phone ignoring us.
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January 2022 by Nabila Oubouchou
Great shop and good quality home supplies
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January 2022 by N Koury
I visited this Linen Chest store to buy a bathtub pillow and anti-slip mat for my wife.This store follows COVID-19 safety protocols.The staff is knowledgeable, friendly and helpful.If we have any other household needs I will be sure to visit this store again.
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December 2021 by Steven Glickman
Please tell your cashiers not to turn their backs and answer a phone call while there is a live customer waiting to pay for goods at the cash. Very rude! Left my purchase on the counter and walked right out. PS: store was empty, so you’d think they would want to take my money.
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December 2021 by Business Development
Only person waiting to pay for items only to have the manager roll her eyes and turn her back, then she gets on the phone as if I didnt even exist. (assume she is manager as she was telling other staff members what to do while ignoring me waiting in line??)Two other staff members in store each walked by and did nothing to assist as manager barked orders at them to do other thins. What is wrong with this stores staff and management?
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January 2021 by Carla-monique Young
amazing staff. they were all so patient with me considering my autistic son was screaming. I was put at ease and shopped my heart away
