Metro Plus Kirkland is a big, newly renovated, and higher-end grocery store. Reviews note the quality of the produce and that the deli sections are excellently kept, with fruit platters described as excellent. Some find the prices reflect this quality, though more sales have been noticed lately. The store features advanced technology, like an app for locating items. Staff experiences vary; many customers find the people, cashiers, and management very nice, helpful, super nice, and friendly. Others report instances where staff were not helpful or were difficult to find for assistance. The bakery section received specific praise for a team member providing exceptional service.