-
September 2025 by Eligio Mathieu Falvo
Called 3 times in 6 days trying to get a estimate for a transmission replacement; every time is “We’ll get back to you by end of day”, but never a call back.
Shouldn’t have to chase after a business to get a quote, imagine once they have your vehicle in their shop.
-
March 2024 by Marek Niewiarowski
I waited 3 days until my car was repaired.
The parts for fixing my fuel line was ready to install. The lady whom I spoke over the phone was telling me that my car will be repaired in couple of hours over and over again.
Flustered I took off the car third day.
The car was repaired and I didn't pay nothing for fixing it... ?
Good or bad service, up to you to decide
-
March 2024 by M Lacroix
Great discovery...Last week we experienced a fairly intense intermittent vibration problem at times on my partner's BMW X3, the said vibration seemed to come from the front of the vehicle soI go to Concorde Transmission. I explained everything to the young lady at the counter, who had very good mechanical knowledge and asked me to come back later in the afternoon to have it checked by a mechanic. I return at the indicated time and with no delay the mechanic takes charge, road test and inspection of the vehicle to finally diagnose the problem coming from a poorly bolted rear universal joint, the majority of the bolts were very loose thus causing the vibration. Within an hour I had already left.The cardan shaft had been changed 18 months previously by a competitor…For me it was a great discovery, the young lady and the mechanic were very friendly towards me.THANKS
-
February 2024 by Mic A
Used their services in December 2023. Very satisfied. Replaced TCM (TEKEM) as expected. Courteous service and meeting times respected. I recommend !
-
October 2023 by Michel St-M
Honest
-
May 2023 by David Blais
Very bad experience, parts changing garage without overview. no follow-up when they say to call you back. You call for information, their line is always cut. Go there to explain. Arrogant mechanic. Came in to do a clutch job, left with other problems that they didn't see that they should have seen. Price: $1500 to go to the dealer to repair what they didn't see at the same time. $1500 more for a total of $3000. Conclusion having been to the dealer at the start I would be at $2000. Take the time to do your research instead of like me taking the first one who comes along and is in a bad situation. I'm going to find out about consumer rights to compensate for their incompetence!
-
April 2023 by Done Did It
I am writing this review to warn potential customers about my terrible experience at Transmission Concorde last summer. I was extremely disappointed by their dishonesty, inconsistency, unprofessionalism and shoddy work.I initially went to Transmission Concorde to resolve a transmission problem in my vehicle. Two different mechanics from the same garage gave me two different diagnoses, which should have been a red flag from the start. They promised my car would be ready the same day, but ended up returning it four days later with a scratched bumper. Despite admitting the scratch was not there when I brought the vehicle in, they refused to pay for the damage. Additionally, although they claimed to have carried out various repairs, the problem remained unresolved. In fact, my car experienced the same problem as soon as I hit the first stop sign after leaving the garage.Additionally, they added a transmission additive that they claimed would help with the repair. However, when I took my car to the dealership, I was informed that this should never have been done and could potentially cause problems in the long run. I sincerely hope that doesn't happen.On top of that, the customer service was terrible. The woman at the front desk was ignorant and unhelpful, and the mechanics were no better. This garage scammed me by charging me $400 without any upgrades to my vehicle.It's also important to mention that the owner responds to Google reviews asking unhappy customers to contact him to resolve the issue, but when contacted he does absolutely nothing. This attitude is just a facade to preserve his image, but in reality, he cares very little about solving problems.After speaking about this experience to others who have dealt with Transmission Concorde and other garages who are familiar with their reputation, it seems that everyone shares the same view. The previous owner was known to be excellent, but this new administration is truly deplorable.After this terrible experience, I took my car to the dealership. They quickly diagnosed the problem and performed a simple transmission reset for only $37. My vehicle has been running perfectly since then.In conclusion, I strongly recommend against using Transmission Concorde for any vehicle repair. Their dishonesty, inconsistency and incompetence caused me unnecessary stress, wasted time and cost me a significant amount of money. Save yourself the trouble and avoid this garage at all costs.Service: Transmission
-
April 2023 by Imad Aoun
Good reputation
-
March 2023 by Ben Lemieux
Don't waste your time, they are too busy and very disorganized.Service: Transmission
-
March 2023 by Martin Guill
I asked for advice from this place for concerns I had with my transmission. They gave me very good advice to help me... even if it didn't bring them anything.In my opinion it takes a place based on honesty to give me advice to resolve my problems without it earning them anything.This is why I am taking the time to write this to thank them and show my appreciation.For sure if my transmission ends up needing repair, I'm going to remember it!! ?Service: Transmission
-
March 2022 by Patrick St-Amant
Very professional and courteous, I recommend without hesitation.
-
March 2022 by mario renaud
Courteous and professional service, they follow up to check if the problem is resolved. very satisfiedService: Transmission
-
March 2022 by Francois Methot
Courteous and very professional services. We feel the honesty of the owner. My problem was completely resolved at a very reasonable cost. I recommend this establishment.
-
March 2022 by Yannick Deslauriers
Not able to repair a 6 speed manual transmission. I took my transmission in for a rebuild and it came back with more problems than it started with. The backwards no longer boarded as well as the 6th. They ended up buying a scrap transmission to install in my car. I was without my car for a month and a half. Don't go to Concorde if you have a manual Acura, they don't know how to do it!
-
March 2022 by Francine Bisson
Great, very professional service. Very satisfied. Thank you to this superb team.Service: Auto engine diagnostic
