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“Danielle Brabant is the one who helped us choose the mattress, we went there twice, and both time she is very patience, explained everything, never show impatience. It’s hard to find such excellence service nowadays. Very impressive! The two deliver personnel are very polite and professional as well! Thanks Danielle ?”
“Very good experience for the beginning to the end. Delivery guys are very polite and professional. Took everything out of the box and set it up to make sure everything was good. I feel appreciated as a customer compared to those other companies that will drop the boxes outside your door and tell you if there’s a problem to call the customer service number !! Domon is the way to go! Thank you!”
“I had the BEST shopping experience at Dormez-vous! From the moment I walked in, I felt welcomed and cared for. Emerson went above and beyond to make sure I found the perfect bed for my needs. He was patient, knowledgeable, and really took the time to explain the differences between each option without ever making me feel rushed.
What stood out the most was how genuinely attentive and professional Emerson was—he listened carefully to my concerns, answered every question, and guided me to the right choice with confidence. Thanks to his help, I left feeling excited about my purchase and completely at ease, knowing I made the right decision.
If you’re shopping for a new bed, I highly recommend visiting this store and asking for Emerson—you won’t be disappointed!”
“Frankly incredible service. My partner and I immediately felt confident with Marc-Antoine, who was able to direct us exactly to what we were looking for, taking the time to fully understand our needs and give us several options and explain them well. He is truly someone who is authentic and who cares about his customers and his products.
After a few weeks, we came back to see them for a little adjustment. Marc-Antoine once again offered us wonderful support. His colleagues came to collect the mattress one morning, made the required adjustment and we had our mattress adjusted by early afternoon the same day.
Frankly, they are redefining what a perfect customer experience is. Thanks for everything and keep it up!”
“Very satisfied with in-store service. Matelas Bonheur supply accurate delivery tracking information - it was quick and right on schedule! Would recommend it anytime.”
“I was very satisfied with my experience at Materiel Happiness, especially thanks to Sylvain Labelle who guided me in the purchase of my first mattress. He was courteous, very professional, attentive and able to accommodate all my needs. I highly recommend!
Additionally, the installers came on time and installed quickly. Thanks again”
“Seems like there was a miscommunication and the big guy fixed everything finally and he truly cares about his customers. We are very content now. Thanks Big Boss A.”
“Ms. Rosaire Dalzon at the Dormez-vous branch in Laval gave us a warm welcome and accompanied us in our shopping. Friendly and attentive, she offered us very good service. It really makes you want to come back to the store”
“We were warmly greeted by Yahya as we were shopping for beds at the Corbusier store. Yahya knew his products very well and made very wise recommendations. We appreciated his friendliness efficiency and courteous service.
We were also very impressed with the special delivery.
We are enjoying the quality of the products purchased .
On the whole it was a very positive experience.”
“Impeccable customer service, the clerk takes the time to identify our real needs and the products are of excellent quality.
After-sales service is also focused on customer satisfaction.
10/10 ?”
“Rosette was lovely and super helpful. We quickly found the exact mattress we wanted and within our budget. She was helpful, efficient and honest from beginning to end. We’re so happy we stopped by!”
9AM - 12PM 1 - 4PM
2760 Bd Daniel-Johnson, Laval
Mattress Stores
“Hello Vanessa provided us with impeccable service and follow-up. Extra service in both languages. Thanks to Essentia.ca customer returns after 16 years of quality and well-being. Jean Guy Boulianne a Canadian Veteran”
“I would highly recommend Grant Armstrong at Caplans for your next appliance purchase. After spending weeks for The Brick to deliver I gave up and moved on to Caplans and got a better quality appliance for less and it was delivered and installed by the end of the week. Fantastic service thanks Grant for an amazing no hassle experience.”
“Incredible service and prices! We purchased a sofa with Marie-Chantal and were blown away by her kindness and professionalism. The sofa arrived on time and we are super happy with it, even the delivery man was great, a great sense of humor! Thank you so much!”
“I bought a comforter about a year ago, when I took it out for winter I noticed a defect, call them, sent 2 photos and in less than a week received a brand new one”
“I went to buy an Avanti Semi Firm mattress and got the best deal from the seller. Steve is the best in his field, I recommend without hesitation. Ask for Steve when you arrive, you won't be disappointed.
Thanks Steve and Mattress Entrepot.”
“(Translated by Google) After an assessment of my needs on their online website… I asked an adviser on the phone for advice and he was very helpful in helping me make the best choice for a blu-slep pillow. Then I made the purchase online and my package arrived in 3 days! Very satisfied with the service and their online shopping site. THANKS(Original)Après une évaluation de mes besoins sur leur site web en ligne… J’ai demandé conseil au téléphone à un conseiller et celui-ci m’a très bien aider à prendre le meilleur choix pour un oreiller blu-slep. Ensuite j’ai procédé à l’achat en ligne et mon colis est arrivé en 3 jours ! Très satisfait du service et de leur site d’achat en ligne. Merci”
“Sailor depot excellence in simplicity, a very warm welcome and good experience in advice of choice. I bought a Queen bed and mattress and have been sleeping like a baby for 4 months.”
“Had the best experience buying a mattress,box spring and mattress cover thanks to the salesman named Shady. He took the time to explain each mattress feature and asked questions to find the right one to suit my needs. He answered the many questions I had as well. Incredibly patient, kind and very knowledgeable about all the mattresses offered. He followed up with me by phone and thanks to him I found the perfect mattress and sleep so much better! I highly recommend this location thanks to Shady!”
“Had a fun, pleasant and ultimately successful shopping experience. The store is spacious, easy to navigate and had lots of mattresses and adjustable bases to try. Leonard was calm and attentive, and answered all our questions without being overbearing. My daughter now has a great Bloom mattress that Leonard even offered to help load into the car.”
“Ricardo has been the owner of that business for many years, now his son also runs it, they have very good customer service, I have bought on several occasions, the quality is good and they deliver on time.”
10AM - 6PM
1100 Bd Marie-Victorin, Longueuil
Mattress Stores
“Exceptional service from David and Steven from the Longueuil store. I was looking for an electric bed for my son who has multiple sclerosis. David spent 45 minutes on the phone with me to find out what was needed, he was the only one who asked me how much my son weighed and what type of pain he had. No other place I called asked for this information. I went to the store the next day and Steven served us. With the patience of an angel and exemplary professionalism, he had my son try several electric beds and different mattresses. We purchased and my son now has better sleep and less pain at night. The delivery guys were super nice and courteous, they even set up the bed. Thanks David and Steven”
10AM - 5:30PM
1665 Boul. le Corbusier, Laval
Mattress Stores
“Following the floods, I lost my furniture and I was at Rd furniture Laval, I bought several items chairs, sofas and table. No problem, however during installation the kitchen table cracked.M .Jean Pierre took care of my case, everything went well, as promised he exchanged it for me after a few days. I was very happy with their service and I will return for sure. Thank you Mr. Jean Pierre :)”
“I recently purchased two towels from Linen Depot, and I’m very satisfied with them. The quality is excellent—soft, absorbent, and durable. They were also on sale, making the price very reasonable. Overall, a great value for the cost. I would definitely recommend them!”
“Sergiu was an amazing sales associate, he wasn't pushy and was happy to show me a variety of price-ranges of mattresses. He was helpful, friendly, and gave me space to peruse at my own pace. I ended up getting exactly what I needed at a good price. Mattresses are expensive these days, but I didn't walk away feeling like I was pressured to buy something I couldn't afford.”
“The service at Chez Dormez-vous was excellent! Mr. Sanchez was friendly, patient and very knowledgeable about his products. He was impressively patient with a customer who was very rude to him, Bravo for the excellent service!”
“We had excellent service with Mr. Gilles, very courteous and professional and present to meet our needs, after purchase and delivery we returned to pick up pillows and always the same courteous and professional service. Many thanks again Mr. Gilles.
Claudine”
9AM - 7PM
6430 Av. Papineau, Montréal
Mattress Stores
“We bought a washer. The day we received it, it was not working due to an electrical problem in the washer. We had a free technician visit the same day, he fixed it in 10 minutes, so that's excellent customer service! I recommend!! We will come back :)”
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“Had a great experience shopping for a new mattress, primarily from the excellent service of Madrick. He presented us several options based on our needs and pricing and didn't feel rushed at all. He even had us try several pillow options until we found the perfect one. If only all salespeople exuded his professionalism and great attitude!”