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October 2024 by Anissa Ouroui
I would like to thank advisor Chaimae Ismaili very much for her welcome and efficient service.
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October 2024 by Guy Henry
Woww Maryline Rachdan did a great job. She explained it to me perfectly. She is very polite and very kind.wooww super great keep up the good work………????????
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October 2024 by Robert Lacerte
The opening hours are adequate and the staff is friendly. Above all, I have very good service from my financial advisor, Michelina Lavorato. She is very professional, very thorough and reassuring. I feel in good hands.
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October 2024 by Rola Elias
I would like to thank the advisor who assisted me from A to Z in opening my business account at the National Bank. Thank you, Maryline Rachdan. I was upset before the appointment, because I had no knowledge in the field, and that worried me a lot. She took the time to help me every step of the way and refer me to her fellow credit experts. Thanks again!
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October 2024 by NATHALIE MICHAUD
We have been customers for several years at the Vimont branch, recently we had our consultation to plan our retirement for me and my partner with Édwina and we are delighted with the professional service we had, she referred us to Komi for wealth management private, still satisfied, kind gentleman who takes care of us in managing our finances. A mention also to Luminita who took care of our TFSA and RRSP investments, always easy to explain and advise us well. A great team, always attentive and always ready to resolve problems.
Thank you to Louise Gagné for all the valuable advice she gives us to direct us to the right person and answers all our questions. Congratulations to the team for the welcome and impeccable service.
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October 2024 by matthew berthelette
My 5 stars goes to Louise G, she welcomed me with exemplary politeness. I had questions and answered and resolved my situation. I'm newly new to Laval and now I'm going to this surcusal. I would be happy if the management would pass on my comment to him. Thank you very much for solving my problem.
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October 2024 by Nathalie
After terrible reviews for over 5 years, changes in management, the service at this branch is still terrible. They leave a contemptuous and haughty man at the reception, bad advice and abuse, and above all, practically impossible to get our money out even in the event of death!! For all the bad services, I decided for the second time to settle an inheritance with a bank other than BN. There is no way I would encourage this bank that treats its customers so badly. Too bad for you!
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October 2024 by Nathalie Belloy
Impeccable service
Very competent and friendly employees
Congratulations to your team!
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September 2024 by Olivier
Very inconvenient app and website.
You will also receive solicitation calls
Update: no I won't do that, and honestly it makes no sense
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August 2024 by Stephane Leclerc
Friendly people but very poor service and it's not their fault.
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April 2024 by Cindy Canuel
Since February 16, I have made a personal request with an agent from your branch. According to the agent with whom I made the request I was supposed to have a response within 48 to 72 hours. I waited, but two weeks later, I sent emails, left messages on his voicemail and on the bank's voicemail, no one ever called me back or responded! Wednesday February 28 I finally got an email telling me that I would have a response to my request by Friday of that same week. It is now still 1 week later (March 7) and I still have no news on my request! It is ridiculous that we have to chase employees to get answers or follow up on the situation! I've been waiting for almost a MONTH!
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February 2024 by Veronique Lachapelle
Really ridiculous it closes at 3 p.m., completely useless.
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December 2023 by Fatima AS
It doesn't surprise me to see 2 stars for the worst branch, their service is so long, they're not professional at all, I think I'll end my journey with national, CIBC remains one of the best, service-wise.THANKS
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December 2023 by Jean-Claude Gauthier
For counter service, bring your lunch
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December 2023 by Amira Nassraoui
Excellent service from Ms. Ion Luminita, exceptional professionalism, thank you very much.
