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November 2023 by Nader Hajri
A single employee, who really takes the time to listen to a customer's needs, analyze and propose solutions to resolve a problem that (6) six agents cannot do after hours on the phone for (5) five days in a row.And even if it wasn't fixed I would be grateful for the time she took to provide the good customer service I needed.Thank you JENA
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November 2023 by R P
Was a bad idea to pick the sim here instead of home delivery , the old number is transferred but my sim is not active. Very poor service and now I have to go back to activate it
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November 2023 by vikas r
Customer service is very bad. They were not trying to help the customers. They don’t respect the customers time and need
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November 2023 by Mehdi M. El Idrissi
The worst customer service, they said that we cannot pay our bills by cash!!!
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August 2023 by Caroline Morin
I had outstanding service by Elias today. He was able to listen to me and meet my needs. I have been a Fido customer for over 20 years and he has shown me that Fido rewards me for my loyalty. Thank you Elias for the excellent customer service!
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July 2023 by Tamy Saker
very bad customer service..never picking up a phone...system not working...i don't recommend
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April 2023 by Ruben Zazyan
Excellent Customer Service From Pamela and Gi
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February 2023 by Thegoodlife With cars
Best service ever, Thank you Elias!!!! works at (carrefour Laval )
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January 2023 by Sahag Dermesrobian
The girl there was really nice...(thank you)As for the people that are working in the backoffices + customer serive they are bunch of clowns with zero knowledge and brains full of pure stupidity..
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December 2022 by Garderie Le Monde des Petits
On a était servi ma conjointe et moi par une employée nommé Asma. Elle savait qu’elle ne fera pas de vente avec nous mais elle a tout de même donné un service impeccable et a résolu le problème qu’on a avait avec nos appareils. Un gros merci pour Asma qui a su géré l’achalandage du samedi (25 juin ) qu’il y avait dans la boutique tout en donnant un service exceptionnel.
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December 2022 by Carole Compaore
My worst experience with an incompetent team waiting on their feet for 2 hours to not be able to respond to my requests. The person who does the same sorting. A horror this branch
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December 2022 by Goryee Wong
Service is just not there anymore. Back then, you come in, you get your question answered, you leave. Now, it's get in line cuz the staff here doesn't know what they're doing anymore. Sad how service deteriorated over the years.
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December 2022 by Jessica Mathewson
Have always had good and truthful service. Surprised to see so many bad reviews.
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December 2022 by Elias Khaled
Very slow employees says won’t be late then she goes to talk to her friend for almost 30 mins
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December 2022 by Norman Archambault
Very happy with fido specially the staff at carefour laval the best always there to help you. Thx you
