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November 2024 by Ursula Koniec aka Polish model
Thanks Phil, you're a boss🥇#justdoit #niketrail #sweatlife 😼💯
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September 2024 by Vasilios Philippas
Hello, after having searched several stores, we finally found a model of shoe that our daughter really wanted for the start of the school year.
No need to explain, with a family of 3 children it's a marathon every day and little positive things like this help us.
The only downside is the experience with your assistant manager David, “the doorman” that I could describe, who blocked the entrance at 5:50 p.m. to ensure that no one entered the store even though I kindly told him the brand and model that I know exactly what I need and that I arrive from work in time to buy my daughter's shoes, he refused me with a bogus argument like that all the stores around me are closed when they were actually open, finally realizing with a little pressure on my part that this was ridiculous he finally let me in.
In 5 minutes I hooked up with a clerk, pointed out the model, the size and went to checkout then at 5:59 p.m. I had the invoice in hand for a total without taxes of $150.
In the meantime the doorman didn't stop rambling like he wasn't working that he wasn't important in the store quite clearly like someone who wasn't happy at his job, I was even expecting him to get to the box. I had to point out to him that he had just received a $150 sale in 5 minutes 💨, I finished even before the other customers already in the store before me, but unfortunately he had no awareness or appreciation for it. continued to ramble on about his story of discontent.
So it’s sad to see that today’s companies are spitting on the hands that feed them!
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July 2024 by J D
Worst store, they have nothing in stock, 5 different items that I wanted that they didn’t have, regular sizes nothing out of the ordinary. I specifically went there because it said online something that I wanted was in stock and then he told me there was one left but they could not find it. Only gave it 2 stars because one girl that served me was pleasant. The other guy should learn to smile.
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July 2024 by matblam
Can someone go see if they are ok. Their line cuts as soon as we choose the option to speak to someone. It's worrying
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May 2024 by Jimmy Dumont
Drain their service at the crossroads, everyone feels like it's getting on their nerves... yet elsewhere it's very good
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May 2024 by Weimar W Cuellar G
Good attention to the boys and girls who work there
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April 2024 by Meryeme Roudane
Very nice experience with your employees, especially Dalila. She is attentive and helpful. My shoes were not available in stores but she suggested other stores where I could find them. I would definitely come back.
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April 2024 by Captain
Never any service, and when you call the store no one is able to answer yet there are 8-10 on the floor
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March 2024 by Frederic Jerome
They did not want to reimburse a pair of boots that had a manufacturing defect because I had worn them twice. No listening to the customer. First and last time!
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February 2024 by Julien de l'Etoile
Impeccable service from the young clerk named Camille!! Courteous and attentive service! An example of good customer service Bravo!! Me and my daughter will definitely come back again.
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January 2024 by Beuh
We ask questions about Adidas shoes. The only answers the employee gives us are “I don’t know”. After two questions she told us "I'm not an Adidas representative, if you had asked me questions about Nike, I could have answered you". It appears she is a Nike “representative” and not a Foot Locker employee after all. In short, his lack of energy, will, knowledge of his products as well as his stupid response made us laugh while we crossed to the Sport Expert to buy Adidas.
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January 2024 by Nick Albanese
Horrible experience, I ordered a pair of shoes online on special and they were defective, I went to the store to exchange them and they had no more in stock anywhere, the manager did nothing but give me attitude, they gave me a different pair that was 8$ more expensive that I didn't even want and they wouldn't even cover the difference, I won't ever buy from foot locker again, there are many online options to choose from other then that garbage store with horrible customer service
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January 2024 by Thomas Gratton
When I approached the saleswoman for advice, she stupidly replied “what do you want? ". This is the first time I've encountered such a stupid saleswoman. Last time at Foot Locker.
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December 2023 by Ani Danielyan
Angelo gives a phenomenal service! During the holiday rush he was so composed and kind. Thank you Angelo
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December 2023 by Hector Gomez
Lots of movement.. not so much of help
